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Brian Chesky

Co-founder and Chief Executive Officer, Airbnb.

X @bchesky

Co-founder of Airbnb; Chesky and Joe Gebbia became its first hosts in 2007. Graduate of the Rhode Island School of Design.

Why their word counts: CEO, so Chesky sees company-wide numbers first-hand; Chesky also has an interest in presenting Airbnb's AI progress favorably to investors.

Profile from this source, checked 2026-10-19.

Photo: Celeste Sloman, Wikimedia Commons, CC BY-SA 4.0.

In their words

Nearly 45% of issues that start with our AI assistant are now resolved without a human agent while delivering much faster resolution times.

Brian CheskyCo-founder and Chief Executive Officer · Executive, Airbnb

Earnings call: earnings call transcript via Platform Aeronaut (third-party transcript site), earnings call transcript via Platform Aeronaut (third-party transcript site), August 6, 2026.

  • 45% support ai resolution share, Q2 2026. No person in the loop

Checked against the source [ Grade A ] Said in the last year Airbnb: $12.2 billion revenue, FY2025 Passage page

we've increased the number of features and improvements we shipped this year by nearly 80%.

Brian CheskyCo-founder and Chief Executive Officer · Executive, Airbnb

Earnings call: earnings call transcript via Platform Aeronaut (third-party transcript site), earnings call transcript via Platform Aeronaut (third-party transcript site), August 6, 2026.

  • 80% output change, H1 2026 vs H1 2025

Checked against the source [ Grade A ] Said in the last year Airbnb: $12.2 billion revenue, FY2025 Passage page

Nearly 60% of the code our engineers produce is now written by AI, which we estimate is about twice the industry average.

Brian CheskyCo-founder and Chief Executive Officer · Executive, Airbnb

Earnings call: earnings call transcript via Platform Aeronaut (third-party transcript site), earnings call transcript via Platform Aeronaut (third-party transcript site), May 7, 2026.

  • 60% ai code share, Q1 2026. Level not stated

Checked against the source [ Grade A ] Said in the last year Airbnb: $12.2 billion revenue, FY2025 Passage page

when guests contact us through our AI aid assistant, over 40% of issues are now resolved without a human agent.

Brian CheskyCo-founder and Chief Executive Officer · Executive, Airbnb

Earnings call: earnings call transcript via Platform Aeronaut (third-party transcript site), earnings call transcript via Platform Aeronaut (third-party transcript site), May 7, 2026.

  • 40% support ai resolution share, Q1 2026. No person in the loop

Checked against the source [ Grade A ] Said in the last year Airbnb: $12.2 billion revenue, FY2025 Passage page

nearly 30% of tickets in North America that are English-based are handled by an AI agent

Brian CheskyCo-founder and Chief Executive Officer · Executive, Airbnb

Earnings call: earnings call transcript via Platform Aeronaut (third-party transcript site), earnings call transcript via Platform Aeronaut (third-party transcript site), February 12, 2026.

  • 30% support ai resolution share, Q4 2025. Level not stated

Checked against the source [ Grade A ] Said in the last year Airbnb: $12.2 billion revenue, FY2025 Passage page

it's not about how many tokens you use, it's about the throughput of your product and the quality of your product designs and how much you're shipping.

Brian CheskyCo-founder and Chief Executive Officer · Executive, Airbnb

Earnings call: earnings call transcript via Platform Aeronaut (third-party transcript site), earnings call transcript via Platform Aeronaut (third-party transcript site), August 6, 2026.

Checked against the source [ Grade A ] Said in the last year Airbnb: $12.2 billion revenue, FY2025 Passage page

In a new world, an engineer can spin up 10 agents and those agents can work 24 seven. I mean, I'm kind of exaggerating a little bit.

Brian CheskyCo-founder and Chief Executive Officer · Executive, Airbnb

Earnings call: earnings call transcript via Platform Aeronaut (third-party transcript site), earnings call transcript via Platform Aeronaut (third-party transcript site), May 7, 2026.

Checked against the source [ Grade A ] Said in the last year Airbnb: $12.2 billion revenue, FY2025 Passage page

"This intelligence layer means I now have total information," he said. "I've cut my meetings in half."

Brian CheskyCo-founder and Chief Executive Officer · Executive, Airbnb

Interview: Entrepreneur (business news magazine), reporting remarks at the Skift Global Forum, Entrepreneur (business news magazine), reporting remarks at the Skift Global Forum, September 25, 2026. Reported by Sherin Shibu.

Checked against the source [ Grade C ] Said in the last year Airbnb: $12.2 billion revenue, FY2025 Passage page