We've seen the cost per booking decrease about 10% year over year in Q1.
Brian CheskyCo-founder and Chief Executive Officer · Executive, 
Airbnb
Earnings call: earnings call transcript via Platform Aeronaut (third-party transcript site), earnings call transcript via Platform Aeronaut (third-party transcript site), May 7, 2026.
Brian Chesky, Co-founder and Chief Executive Officer. CEO, so Chesky sees company-wide numbers first-hand; Chesky also has an interest in presenting Airbnb's AI progress favorably to investors.
Checked against the source by a first reader, then confirmed independently by a second reader who fetched the source without seeing the first reader's notes (Independent review agent (Claude Sonnet), blind second pass from passage text and citation only, no repository access, 2026-10-31).
Found in the customer support passage: 'We've seen the cost per booking decrease about 10% year over year in Q1. And we expect to see more of this...'. The passage matches exactly. It sits in Chesky's prepared remarks, and I did not check the label directly above this sentence.
Brian Chesky (Airbnb), “earnings call transcript via Platform Aeronaut (third-party transcript site)”, earnings call transcript via Platform Aeronaut (third-party transcript site), 2026-05-07. https://transcripts.platformaeronaut.com/transcripts/ABNB-1Q26-transcript Archived at https://the-ai-record.com/passages/airbnb-weve-seen-cost-per-booking-decrease-about-2026
Nearly 60% of the code our engineers produce is now written by AI, which we estimate is about twice the industry average.
Brian CheskyCo-founder and Chief Executive Officer · Executive, Airbnb
Earnings call: earnings call transcript via Platform Aeronaut (third-party transcript site), earnings call transcript via Platform Aeronaut (third-party transcript site), May 7, 2026.
In a new world, an engineer can spin up 10 agents and those agents can work 24 seven. I mean, I'm kind of exaggerating a little bit.
Brian CheskyCo-founder and Chief Executive Officer · Executive, Airbnb
Earnings call: earnings call transcript via Platform Aeronaut (third-party transcript site), earnings call transcript via Platform Aeronaut (third-party transcript site), May 7, 2026.
when guests contact us through our AI aid assistant, over 40% of issues are now resolved without a human agent.
Brian CheskyCo-founder and Chief Executive Officer · Executive, Airbnb
Earnings call: earnings call transcript via Platform Aeronaut (third-party transcript site), earnings call transcript via Platform Aeronaut (third-party transcript site), May 7, 2026.
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