The AI Record
nearly 30% of tickets in North America that are English-based are handled by an AI agent

Brian CheskyCo-founder and Chief Executive Officer · Executive, Airbnb

Earnings call: earnings call transcript via Platform Aeronaut (third-party transcript site), earnings call transcript via Platform Aeronaut (third-party transcript site), February 12, 2026.

  • 30% support ai resolution share, Q4 2025. Level not stated

Checked against the source [ Grade A ] Said in the last year Airbnb: $12.2 billion revenue, FY2025

Filed under

Who is speaking

Brian Chesky, Co-founder and Chief Executive Officer. CEO, so Chesky sees company-wide numbers first-hand; Chesky also has an interest in presenting Airbnb's AI progress favorably to investors.

How this was checked

Checked against the source by a first reader, then confirmed independently by a second reader who fetched the source without seeing the first reader's notes (Independent review agent (Claude Sonnet), blind second pass from passage text and citation only, no repository access, 2026-10-31).

Raw curl, tags stripped. The fragment 'nearly 30% of tickets in North America that are English-based are handled by an AI agent' matches exactly. I did not check that the passage sits under a Chesky speaker label. Other Chesky passages exist in the same transcript, so the speaker attribution is likely but not verified for this one.

How to cite this passage

Brian Chesky (Airbnb), “earnings call transcript via Platform Aeronaut (third-party transcript site)”, earnings call transcript via Platform Aeronaut (third-party transcript site), 2026-02-12. https://transcripts.platformaeronaut.com/transcripts/ABNB-4Q25-transcript Archived at https://the-ai-record.com/passages/airbnb-nearly-30-tickets-north-america-english-based-2026

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