American multinational investment bank and financial services company, formed in 1998 by the merger of Citicorp and Travelers and based in New York City.
“ Approximately 1 million automated code reviews completed by Citi’s Generative AI tools year-to-date, saving approximately 100,000 hours per week across Citi’s developer population” Citigroup Published by the organization itself (regulatory filing), no named author
Regulatory filing: Citigroup Inc. Form 10-Q, quarter ended September 30, 2025 , SEC EDGAR , November 6, 2025, at Management's Discussion and Analysis, Transformation progress .
[ Grade A ] Said in the last year Passage page
“ Expanded the adoption of Generative AI tools with the rollout of new features that enable faster and easier access and increase overall productivity … Adoption continues to accelerate, with approximately 7 million utilizations of Citi’s two enterprise-wide tools year-to-date (approximately three times increase versus previous quarter)” Citigroup Published by the organization itself (regulatory filing), no named author
Regulatory filing: Citigroup Inc. Form 10-Q, quarter ended September 30, 2025 , SEC EDGAR , November 6, 2025, at Management's Discussion and Analysis, Transformation progress .
[ Grade A ] Said in the last year Passage page
“ Completed approximately 220,000 automated code reviews in the Generative AI developer tool, considerably increasing coding capacity” Citigroup Published by the organization itself (regulatory filing), no named author
Context. Listed under the 10-Q bullet "Significantly expanding adoption of Generative AI tools, increasing efficiency and productivity across Citi".
Regulatory filing: Citigroup Inc. Form 10-Q, quarter ended March 31, 2025 , SEC EDGAR , May 8, 2025, at Management’s Discussion and Analysis, Transformation, Progress .
[ Grade A ] One to two years old Passage page
“ Logged 385,000 utilizations of two enterprise-wide tools (document intelligence and virtual assistant)” Citigroup Published by the organization itself (regulatory filing), no named author
Context. Listed under the 10-Q bullet "Significantly expanding adoption of Generative AI tools, increasing efficiency and productivity across Citi".
Regulatory filing: Citigroup Inc. Form 10-Q, quarter ended March 31, 2025 , SEC EDGAR , May 8, 2025, at Management’s Discussion and Analysis, Transformation, Progress .
[ Grade A ] One to two years old Passage page
“ Using Generative AI to enhance detection of unauthorized trading activity to improve FX trade surveillance in Markets” Citigroup Published by the organization itself (regulatory filing), no named author
Regulatory filing: Citigroup Inc. Form 10-Q, quarter ended March 31, 2025 , SEC EDGAR , May 8, 2025, at Management’s Discussion and Analysis, Transformation, Progress .
[ Grade A ] One to two years old Passage page
“ Launched Agent Assist, Citi’s first USPB Generative AI customer service tool” Citigroup Published by the organization itself (regulatory filing), no named author
Context. USPB is U.S. Personal Banking, one of Citi’s five operating segments.
Regulatory filing: Citigroup Inc. Form 10-Q, quarter ended March 31, 2025 , SEC EDGAR , May 8, 2025, at Management’s Discussion and Analysis, Transformation, Progress .
[ Grade A ] One to two years old Passage page
CitigroupPublished by the organization itself (regulatory filing), no named author