We were able to hold gross margins at a relatively consistent level quarter over quarter while Sidekiq usage scaled, which reflects some cost efficiencies in support
Jeff HoffmeisterChief Financial Officer · Executive, 
Shopify
Earnings call: earnings call transcript via Platform Aeronaut (third-party transcript site), earnings call transcript via Platform Aeronaut (third-party transcript site), August 5, 2026.
Jeff Hoffmeister, Chief Financial Officer. The officer responsible for Shopify's financial reporting; Hoffmeister's earnings call statements fall under securities disclosure rules. Has an interest in presenting Shopify favorably.
Checked against the source by a first reader, then confirmed independently by a second reader who fetched the source without seeing the first reader's notes (Independent review agent (Claude Sonnet), blind second pass from passage text and citation only, no repository access, 2026-10-31).
The text matches exactly, including the source's spelling 'Sidekiq'. The passage ends mid-sentence at 'support', where the source continues 'as well as our ability...'. The nearest speaker label before it is 'Jeff Hoffmeister — Chief...'.
Jeff Hoffmeister (Shopify), “earnings call transcript via Platform Aeronaut (third-party transcript site)”, earnings call transcript via Platform Aeronaut (third-party transcript site), 2026-08-05. https://transcripts.platformaeronaut.com/transcripts/SHOP-2Q26-transcript Archived at https://the-ai-record.com/passages/shopify-were-able-hold-gross-margins-relatively-consistent-2026
we now have a number of distilled models where we take a teacher model, usually a big frontier model, then teach a specific use case to a smaller model
Harley FinkelsteinPresident · Executive, Shopify
Earnings call: earnings call transcript via Platform Aeronaut (third-party transcript site), earnings call transcript via Platform Aeronaut (third-party transcript site), August 5, 2026.
On R&D, the majority of our internal AI spend is allocated here, so you've seen a modest uptick in year-over-year growth.
Jeff HoffmeisterChief Financial Officer · Executive, Shopify
Earnings call: earnings call transcript via Platform Aeronaut (third-party transcript site), earnings call transcript via Platform Aeronaut (third-party transcript site), August 5, 2026.
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