JPMorgan Chase

finance

4 passages. Topics: What does AI do across the whole company?, How is AI used in sales and marketing?, Do organizations build their own AI tools or buy them?, Does AI change headcount and hiring?.

We have had discrete areas where we did reduce jobs by 30% or 40%, and most of those people offered jobs elsewhere.

JPMorgan ChasePublished by the organization itself (earnings call), no named author

Earnings call: earnings call transcript via Webull (third-party transcript site), earnings call transcript via Webull (third-party transcript site), July 14, 2026.

Checked against the source [ Grade A ] Said in the last year JPMorgan Chase: $182 billion revenue, FY2025 Passage page

I think there's almost 1,000 use cases today, though we'd say that the really important ones are 50 across risk, fraud, marketing, hedging, prospecting, note-taking, idea generation, document reading.

JPMorgan ChasePublished by the organization itself (earnings call), no named author

Earnings call: earnings call transcript via Webull (third-party transcript site), earnings call transcript via Webull (third-party transcript site), July 14, 2026.

Checked against the source [ Grade A ] Said in the last year JPMorgan Chase: $182 billion revenue, FY2025 Passage page

We recently rolled out the Employee Assistant, a personalized AI-powered agent to provide employees a single resource to get help and take action across the firm.

JPMorgan ChasePublished by the organization itself (post), no named author

Post: JPMorgan Chase (own site), JPMorgan Chase (own site), 2026.

Checked against the source [ Grade B ] Said in the last year JPMorgan Chase: $182 billion revenue, FY2025 Passage page

While it will likely be the outcome in certain jobs, the goal is not fewer headcount; the goal is compounding performance

JPMorgan ChasePublished by the organization itself (post), no named author

Post: JPMorgan Chase (own site), JPMorgan Chase (own site), 2026.

Checked against the source [ Grade B ] Said in the last year JPMorgan Chase: $182 billion revenue, FY2025 Passage page

Size and results

From the organization's filings and statements, for comparing it with its own past. Not compared with other organizations. Each figure links to its source; expand a row for the exact words.

Measure	Period	Value	Source
Employees	as of 2025-12-31	318,512 people	SEC filing (the company's own regulatory report) (grade A) Exact words “As of December 31, 2025, JPMorganChase had 318,512 employees globally.”
Revenue	FY2025	$182.4 billion	SEC filing (the company's own regulatory report) (grade A) Exact words “(in millions, except per share, ratio, employee data and where otherwise noted) 2025 2024 2023 Selected income statement data Total net revenue $ 182,447 $ 177,556 (g) $ 158,104”