HubSpot

software

HubSpot sells AI or agent tooling, so it has a reason to publish flattering numbers about AI. Its passages stay in the archive and carry this flag.

3 passages. Topics: How much customer support does AI resolve?, How autonomous are the agents, and who checks their work?, How do coding agents open and merge changes?, How is AI used in code review?.

Customer agent now resolves 72% of support tickets without human escalation.

HubSpotPublished by the organization itself (earnings call), no named author

Earnings call: earnings call transcript via Platform Aeronaut (third-party transcript site), earnings call transcript via Platform Aeronaut (third-party transcript site), August 2026.

72% support ai resolution share, as of Q2 2026 call. Level not stated

Checked against the source [ Grade A ] Said in the last year HubSpot: $3.1 billion revenue, FY2025 Sells AI tools Passage page

we have merged over 7,000 fully AI-generated pull requests

HubSpotPublished by the organization itself (post), no named author

Post: Cloud Coding Agents at HubSpot, HubSpot product blog, January 23, 2026.

7,000 agent prs, to 2026-01-23 (cloud agents live about six months). Level not stated

Checked against the source [ Grade B ] Said in the last year HubSpot: $3.1 billion revenue, FY2025 Sells AI tools Passage page

code reviewed over 50,000 pull requests authored by humans

HubSpotPublished by the organization itself (post), no named author

Post: Cloud Coding Agents at HubSpot, HubSpot product blog, January 23, 2026.

Checked against the source [ Grade B ] Said in the last year HubSpot: $3.1 billion revenue, FY2025 Sells AI tools Passage page

Size and results

From the organization's filings and statements, for comparing it with its own past. Not compared with other organizations. Each figure links to its source; expand a row for the exact words.

Measure	Period	Value	Source
Employees	as of 2025-12-31	8,882 people	SEC filing (the company's own regulatory report) (grade A) Exact words “As of December 31, 2025, we had 8,882 full-time employees”
Employees	as of 2023-12-31	7,663 people	SEC filing (the company's own regulatory report) (grade A) Exact words “As of December 31, 2023, we had 7,663 full-time employees”
Revenue	FY2025	$3.1 billion	SEC filing (the company's own regulatory report) (grade A) Exact words “In 2025, our total revenue was $3.1 billion”
Revenue	FY2023	$2.2 billion	SEC filing (the company's own regulatory report) (grade A) Exact words “In 2023, our total revenue was $2.2 billion”