People

Thomas Morgan

Content Editor and Journalist, Salesforce.

The article's structured author biography identifies Morgan as Content Editor and Journalist at Salesforce Ben. No other career history checked.

Why their word counts: Reports Benioff's podcast statements and supplies direct quotations; does not independently measure support activity.

Profile from this source, checked 2026-10-29.

Passages they reported

As a journalist, host or interviewer.

we have now done about a million and a half conversations with customers, and at the same time, that’s the agentic layer speaking to the customer

Marc BenioffChair, CEO & Co-Founder · Executive, Salesforce

Interview: Salesforce Ben (independent Salesforce news site), Salesforce Ben (independent Salesforce news site), September 3, 2025. Reported by Thomas Morgan.

  • 1.5 million support ai volume, through mid-2025 (period not stated). Level not stated

Checked against the source [ Grade C ] One to two years old Salesforce: $41.5 billion revenue, FY2026 (ended 2026-01-31) Sells AI tools Passage page