Chief Product Officer (CPO), Ramp.
Ramp's VP of Product in 2023, when Lenny Rachitsky introduced Charles as having led the product team from the early days and as having built financial services for over a decade (Lenny's Newsletter page, https://www.lennysnewsletter.com/p/velocity-over-everything-how-ramp).
Why their word counts: Runs product at Ramp, so Charles sees its internal tooling firsthand; Charles is an executive presenting the company's own results at a conference, so the numbers are self-reported and flattering by design.
Profile from this source, checked 2026-10-19.
Photo: Geoff Charles's own profile picture on X.
85% of questions that are being asked to PMs now are fully answered with AI.
Geoff CharlesChief Product Officer (CPO) · Executive, 
Ramp
Talk: What product looks like when coding is solved | Geoff Charles (Ramp CPO), Lenny's Podcast (YouTube channel); Geoff Charles's talk at the Lenny and Friends Summit, recorded 2026-09-10, September 25, 2026, at 13:01.
93% of our PRs are now automatically handled by Review Buddy so that the highest quality engineers are spending time on the 7% of PRs that truly matter,
Geoff CharlesChief Product Officer (CPO) · Executive, Ramp
Talk: What product looks like when coding is solved | Geoff Charles (Ramp CPO), Lenny's Podcast (YouTube channel); Geoff Charles's talk at the Lenny and Friends Summit, recorded 2026-09-10, September 25, 2026, at 09:34.
Inspect has a million sessions, 75% of our PRs is actually built by Inspect, and 1,000 of those PRs over the last month was submitted by a non-engineer.
Geoff CharlesChief Product Officer (CPO) · Executive, Ramp
Talk: What product looks like when coding is solved | Geoff Charles (Ramp CPO), Lenny's Podcast (YouTube channel); Geoff Charles's talk at the Lenny and Friends Summit, recorded 2026-09-10, September 25, 2026, at 08:41.
Testo, in the last 30 days, caught 425 bugs.
Geoff CharlesChief Product Officer (CPO) · Executive, Ramp
Talk: What product looks like when coding is solved | Geoff Charles (Ramp CPO), Lenny's Podcast (YouTube channel); Geoff Charles's talk at the Lenny and Friends Summit, recorded 2026-09-10, September 25, 2026.
Thanks to these autonomous loops, 60%, 60% of UX issues that are identified by either a customer or a salesperson or a CX person or ourselves are fixed within 24 hours.
Geoff CharlesChief Product Officer (CPO) · Executive, Ramp
Talk: What product looks like when coding is solved | Geoff Charles (Ramp CPO), Lenny's Podcast (YouTube channel); Geoff Charles's talk at the Lenny and Friends Summit, recorded 2026-09-10, September 25, 2026, at 14:19.
and 1,000 of those PRs over the last month was submitted by a non-engineer.
Geoff CharlesChief Product Officer (CPO) · Executive, Ramp
Talk: What product looks like when coding is solved | Geoff Charles (Ramp CPO), Lenny's Podcast (YouTube channel); Geoff Charles's talk at the Lenny and Friends Summit, recorded 2026-09-10, September 25, 2026.
Or another question, sales. Asking questions about, what is this feature? How do I sell it? Is it available in Brazil? What's the use case? What's the price? All of these things are fully understood. And gadget, if it does not understand, routes it to the right person.
Geoff CharlesChief Product Officer (CPO) · Executive, Ramp
Talk: What product looks like when coding is solved | Geoff Charles (Ramp CPO), Lenny's Podcast (YouTube channel); Geoff Charles's talk at the Lenny and Friends Summit, recorded 2026-09-10, September 25, 2026.
We built an actual customer's insight agent that agent pulls from all the data sources at a company.
Geoff CharlesChief Product Officer (CPO) · Executive, Ramp
Talk: What product looks like when coding is solved | Geoff Charles (Ramp CPO), Lenny's Podcast (YouTube channel); Geoff Charles's talk at the Lenny and Friends Summit, recorded 2026-09-10, September 25, 2026.
It finds the right human reviewer to loop in.
Geoff CharlesChief Product Officer (CPO) · Executive, Ramp
Talk: What product looks like when coding is solved | Geoff Charles (Ramp CPO), Lenny's Podcast (YouTube channel); Geoff Charles's talk at the Lenny and Friends Summit, recorded 2026-09-10, September 25, 2026.