Reporter, Success desk, Fortune.
Reports on success, careers, entrepreneurship and personal finance at Fortune; earlier co-authored its CHRO Daily newsletter; has written for the Observer and The China Project; dual master's degree (global journalism and East Asian studies) from New York University.
Why their word counts: Staff reporter at a major business magazine relaying what Benioff said on a podcast; Burleigh did not measure anything first-hand; that reading of the podcast is secondhand for us.
Profile from this source, checked 2026-10-29.
As a journalist, host or interviewer.
50% are with agents, 50% are with humans.
Marc BenioffChair, CEO & Co-Founder · Executive, 
Salesforce
Interview: Fortune (news), Fortune (news), September 2, 2025. Reported by Emma Burleigh.
Because of the benefits and efficiencies of Agentforce, we’ve seen the number of support cases we handle decline, and we no longer need to actively backfill support engineer roles
SalesforceNot attributed: no named speaker, and published by Fortune (news magazine), so we cannot yet show the organization said it
Interview: Fortune (news magazine), Fortune (news magazine), September 2, 2025. Reported by Emma Burleigh.