Zendesk sells AI or agent tooling, so it has a reason to publish flattering numbers about AI. The passage stays in the archive; read it with that in mind.
How this was checked
Checked against the source by a first reader, then confirmed independently by a second reader who fetched the source without seeing the first reader's notes (Independent review agent (Claude Sonnet 5.5), blind second pass from passage text and citation only, no repository access, 2026-10-30).
Live Zendesk homepage. Exact match: 'Built to improve with every resolution. Proven across 4.8B+ resolutions.' Zendesk's own copy.
How to cite this passage
Zendesk, “Zendesk website (the company's own marketing page)”, Zendesk website (the company's own marketing page), 2026-10-24. https://www.zendesk.com/ Archived at https://the-ai-record.com/passages/zendesk-built-improve-every-resolution-proven-across-4-2026