“Take new feature requests. They used to be copied by hand into Salesforce, about 300 a month. In May, an account manager saved a prompt to Glass that pulls them straight from customer calls. Now we capture 20,000 a month.”
Eric Glyman, Co-founder and co-CEO. The company's chief executive, so Glyman has the numbers; Glyman also has every reason to present Ramp favorably and to promote Ramp products.
How this was checked
Checked against the source by a first reader, then confirmed independently by a second reader who fetched the source without seeing the first reader's notes (Independent review agent (Claude Sonnet), blind second pass from passage text and citation only, no repository access, 2026-10-31).
Exact match across all four sentences. Bylined Eric Glyman.
How to cite this passage
Eric Glyman (Ramp), “Ramp company blog (signed by CEO Eric Glyman)”, Ramp company blog (signed by CEO Eric Glyman), 2026-10-13. https://ramp.com/blog/introducing-glass Archived at https://the-ai-record.com/passages/ramp-take-new-feature-requests-they-used-copied-2026