During 2025, we introduced new artificial intelligence (“AI”) features to help deliver customer support in certain countries and languages.
AirbnbPublished by the organization itself (regulatory filing), no named author
Regulatory filing: SEC filing (the company's own regulatory report), SEC filing (the company's own regulatory report), February 12, 2026.
Checked against the source by a first reader, then confirmed independently by a second reader who fetched the source without seeing the first reader's notes (Independent review agent (Claude Sonnet), blind second pass from passage text and citation only, no repository access, 2026-10-31).
Found in the 10-K text: “During 2025, we introduced new artificial intelligence (“AI”) features to help deliver customer support in certain countries and languages.” The words match exactly; the quote marks around AI are curly in the source.
Airbnb, “SEC filing (the company's own regulatory report)”, SEC filing (the company's own regulatory report), 2026-02-12. https://www.sec.gov/Archives/edgar/data/1559720/000155972026000004/abnb-20251231.htm Archived at https://the-ai-record.com/passages/airbnb-during-2025-introduced-new-artificial-intelligence-ai-2026
Consistent with prior years, we relied on a global network of approximately 13,000 third-party workers as of December 31, 2025, to support the majority of our community support contacts.
AirbnbPublished by the organization itself (regulatory filing), no named author
Regulatory filing: SEC filing (the company's own regulatory report), SEC filing (the company's own regulatory report), February 12, 2026.
Something wrong? Report a correction. JSON: /api/v1/passages/airbnb-during-2025-introduced-new-artificial-intelligence-ai-2026.json