The AI Record
will be cutting almost 5pc of its staff worldwide.

Elaine BurkeFormer editor of Silicon Republic (until 2023) · Outside the organization, Zendesk

Press report: Silicon Republic (Irish technology news site), Silicon Republic (Irish technology news site), November 9, 2022.

  • -5% employees change, announced 2022-11

Checked against the source [ Grade C ] Over two years old Zendesk: $2 billion revenue, ARR, approximate, as of 2025-12 Sells AI tools

Filed under

Who is speaking

Elaine Burke, Former editor of Silicon Republic (until 2023). Technology journalist reporting on an SEC filing; secondhand, not the filing itself.

Zendesk sells AI or agent tooling, so it has a reason to publish flattering numbers about AI. The passage stays in the archive; read it with that in mind.

How this was checked

Checked against the source by a first reader, then confirmed independently by a second reader who fetched the source without seeing the first reader's notes (Independent review agent (Claude Sonnet), blind second pass from passage text and citation only, no repository access, 2026-10-31).

Raw HTML fetched with curl and tags stripped. The article body reads 'Zendesk, the customer service software company that has a major base in Dublin, will be cutting almost 5pc of its staff worldwide.' The passage matches character for character. The page byline and author metadata give Elaine Burke, so these are the named author's own words and not a quote of someone else.

How to cite this passage

Elaine Burke (Zendesk), “Silicon Republic (Irish technology news site)”, Silicon Republic (Irish technology news site), 2022-11-09. https://www.siliconrepublic.com/business/zendesk-jobs-cuts-ireland-dublin Archived at https://the-ai-record.com/passages/zendesk-will-cutting-almost-5pc-its-staff-worldwide-2022

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