{
  "apiVersion": "v1",
  "passage": {
    "id": "zendesk-will-cutting-almost-5pc-its-staff-worldwide-2022",
    "text": "will be cutting almost 5pc of its staff worldwide.",
    "speaker": "Elaine Burke",
    "role": "Former editor of Silicon Republic (until 2023)",
    "organization": "Zendesk",
    "aiVendor": true,
    "work": {
      "title": "Silicon Republic (Irish technology news site)",
      "type": "press",
      "date": "2022-11-09",
      "publisher": "Silicon Republic (Irish technology news site)",
      "url": "https://www.siliconrepublic.com/business/zendesk-jobs-cuts-ireland-dublin"
    },
    "grade": "C",
    "verification": {
      "status": "verified",
      "reviewedOn": "2026-10-31"
    },
    "topics": [
      "headcount-and-hiring"
    ],
    "functions": [
      "company-wide"
    ],
    "figures": [
      {
        "metric": "employees-change",
        "value": -0.05,
        "unit": "share",
        "period": "announced 2022-11",
        "definition": "'Almost 5pc' (about 300 employees) of staff worldwide, approved by the board 2022-11-03.",
        "level": "n/a"
      }
    ],
    "context": null,
    "url": "https://the-ai-record.com/passages/zendesk-will-cutting-almost-5pc-its-staff-worldwide-2022"
  },
  "notice": [
    "Every passage is reproduced word for word from the cited source.",
    "Check the verification status: \"reported\" means not yet confirmed by an independent second reader.",
    "Organizations flagged aiVendor sell AI tooling and have a reason to publish flattering numbers.",
    "An empty result means the archive holds nothing on it, not that nobody has said anything."
  ]
}