Salesforce sells AI or agent tooling, so it has a reason to publish flattering numbers about AI. The passage stays in the archive; read it with that in mind.
How this was checked
Checked against the source by a first reader, then confirmed independently by a second reader who fetched the source without seeing the first reader's notes (Independent review agent (Claude Sonnet), blind second pass from passage text and citation only, no repository access, 2026-10-31).
sec.gov returned 403 to curl, so I matched against the Wayback id_ copy of the same EX-99.1 file, filename crm-q2fy27xexhibit991.htm. It reads '7.0 billion Agentic Work Units ("AWUs") delivered to date across Agentforce and Slack, with 3.2 billion in Q2', which matches after normalizing curly quotes. A search of the SEC's EDGAR full-text index returned only the Q4 FY26 exhibit (crm-q4fy26xexhibit991.htm), so it did not confirm the Q2 filing. This is the company's own earnings release.
How to cite this passage
Salesforce, “SEC filing (8-K exhibit: the company's quarterly earnings release)”, SEC filing (8-K exhibit: the company's quarterly earnings release), 2026-08-26. https://www.sec.gov/Archives/edgar/data/1108524/000110852426000187/crm-q2fy27xexhibit991.htm Archived at https://the-ai-record.com/passages/salesforce-7-0-billion-agentic-work-units-awus-2026
SalesforcePublished by the organization itself (regulatory filing), no named author