“We have on-call assistant that begins investigating the moment an incident is declared. We have Testo, a QA-focused agent. Our data team built Ramp research, creating an entirely custom tool set for the agent that's built on top of Inspect's access to our data warehouses. Our product operations team built Voice of the Customer, which synthesizes feedback from all the sources we have access to and compiles reports for teams. These, along with 200 other custom agents, all run on the Inspect's platform.”
Zach Bruggeman, Principal engineer; founding engineer of Inspect. Built the tool Bruggeman writes about, so Bruggeman knows how it is used; Bruggeman is also an employee describing the company's own tool.
How this was checked
Checked against the source by a first reader, then confirmed independently by a second reader who fetched the source without seeing the first reader's notes (Independent review agent (Claude Sonnet), blind second pass from passage text and citation only, no repository access, 2026-11-05).
The words are in whisper lines 193-204. Whisper has 'RAMP research', and the passage reads 'Ramp research', a casing difference only. '200 other custom agents' appears verbatim. The passage's 'Inspect's platform' also matches.
How to cite this passage
Zach Bruggeman (Ramp), “@Inspect fix this | Zach Bruggeman Principal Software Engineer at Ramp, Runtime 2026”, Modal (YouTube), 2026-11-02, at 07:16. https://www.youtube.com/watch?v=VTu6wAKgiwY Archived at https://the-ai-record.com/passages/ramp-on-call-assistant-begins-investigating-moment-incident-2026
Context. Bruggeman describes Inspect's growth from a side project. Years are inferred from his references to 'last year' and December/January; the talk was published 2026-11-02.