“So then we thought, why don't we just remove ourselves from that first stage? And … do that work instead. So we did. And we gave him some instructions on how an Epic should be specified. It needs to have a description. It needs to have some acceptance criteria. … needs to have some certain level of confidence on how to implement it. And if … doesn't have that, he won't start. Then he will just ask a question back to the product owner, … him or her, and try to figure out the stuff he needs to be able to continue.”
Hallstein Brøtan, Senior consultant, Novanet; developer on Nordic Corporate Bank's system. Works on the team that built and runs the agent he describes, so he is first-hand on how it works and what it produced; the pull request counts and cost are his own estimates from the team's own stats page, not audited, and his employer Novanet sells AI services.
How this was checked
Checked against the source by a first reader, then confirmed independently by a second reader who fetched the source without seeing the first reader's notes (Independent review agent (Claude Sonnet), blind second pass from passage text and citation only, no repository access, 2026-11-08).
Whisper matches word for word near 10:47. The '…' parts cover 'Nisko' (name), 'he' and 'tag'. The passage's 'Epic' capitalization is cosmetic.
How to cite this passage
Hallstein Brøtan (Nordic Corporate Bank), “How We Built an Autonomous Development Workflow at Nordic Corporate Bank”, NDC Conferences (YouTube); talk recorded at NDC in Oslo, 2026-06-29, at 10:47. https://www.youtube.com/watch?v=p8M8--12h1Y Archived at https://the-ai-record.com/passages/nordic-corporate-bank-agent-wont-start-without-acceptance-criteria-2026
Context. The speaker shows the team's monthly pull request chart and gives the figure for the first month after the agent went to production and the year-earlier figure.
Context. Asked how the team dares to run an autonomous agent in a bank, the speaker describes a test in which he tried to get the agent to hand over production customer data.
Context. A consultant on the bank's two-person development team says when they started the coding agent and that they have not written code by hand since.
Context. Answering a question about taking the human out of the loop, the speaker says a person still approves the agent's pull requests and what would change that.