People

Adrian McDermott

Chief Technology Officer (as stated in March 2025; not re-checked since), Zendesk.

Held leadership roles at Zendesk since 2010, including President of Products; before that CTO at Attributor and VP Engineering at BEA Systems; joined the board of Weave in 2025.

Why their word counts: Leads Zendesk's engineering, so first-hand on how its AI is built; an executive promoting the product.

Profile from this source, checked 2026-10-24.