{
  "apiVersion": "v1",
  "topic": {
    "id": "finance-legal-operations",
    "title": "How is AI used in finance, legal and operations?",
    "summary": "Back-office uses: accounting, risk, compliance, legal review and operations.",
    "group": "Other functions",
    "aliases": [
      "finance",
      "legal",
      "back office",
      "risk"
    ]
  },
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      "id": "uber-since-launching-legal-team-weve-seen-over-2026",
      "text": "Since launching with our Legal team, we’ve seen an over 20% reduction in average contract review time and 91% accuracy in AI-generated decisions.",
      "speaker": "Austin Greco",
      "role": "Staff Software Engineer, Michelangelo (Uber's AI platform)",
      "organization": "Uber",
      "aiVendor": false,
      "work": {
        "title": "Uber engineering blog",
        "type": "post",
        "date": "2026-10-08",
        "publisher": "Uber engineering blog",
        "url": "https://www.uber.com/us/en/blog/building-ubers-redlining-agent/"
      },
      "grade": "B",
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      },
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      ],
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      "url": "https://the-ai-record.com/passages/uber-since-launching-legal-team-weve-seen-over-2026"
    },
    {
      "id": "ramp-i-think-were-processing-over-100-000-2026",
      "text": "I think that we're processing over 100,000 expenses a day that are being reviewed agentically.",
      "speaker": "Eric Glyman",
      "role": "Co-founder and co-CEO",
      "organization": "Ramp",
      "aiVendor": false,
      "work": {
        "title": "Cheeky Pint (podcast hosted by John Collison, Stripe co-founder); transcript on podscripts.co",
        "type": "interview",
        "date": "2026-02-17",
        "publisher": "Cheeky Pint (podcast hosted by John Collison, Stripe co-founder); transcript on podscripts.co",
        "url": "https://podscripts.co/podcasts/cheeky-pint/ramp-founder-eric-glyman-on-the-many-ways-ai-is-changing-corporate-spending"
      },
      "grade": "C",
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        "reviewedOn": "2026-10-31"
      },
      "topics": [
        "finance-legal-operations"
      ],
      "functions": [
        "finance"
      ],
      "figures": [
        {
          "metric": "function-agent-volume",
          "value": 100000,
          "unit": "count",
          "period": "expenses reviewed agentically per day, as of 2026-02",
          "definition": "expenses reviewed by Ramp's expense-policy agent (unit of work: expenses)",
          "level": "unclear"
        }
      ],
      "context": null,
      "url": "https://the-ai-record.com/passages/ramp-i-think-were-processing-over-100-000-2026"
    },
    {
      "id": "klarna-also-reduced-canceled-contracts-over-1-700-2026",
      "text": "We also reduced or canceled contracts with over 1,700 suppliers following our AI adoption and standardization",
      "speaker": null,
      "role": null,
      "organization": "Klarna",
      "aiVendor": false,
      "work": {
        "title": "SEC filing (the company's own regulatory report)",
        "type": "filing",
        "date": "2026-02-26",
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        "url": "https://www.sec.gov/Archives/edgar/data/2003292/000200329226000007/klar-20251231.htm"
      },
      "grade": "A",
      "verification": {
        "status": "verified",
        "reviewedOn": "2026-10-31"
      },
      "topics": [
        "adoption-and-usage",
        "finance-legal-operations"
      ],
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      "context": null,
      "url": "https://the-ai-record.com/passages/klarna-also-reduced-canceled-contracts-over-1-700-2026"
    },
    {
      "id": "klarna-while-continue-utilize-well-established-ml-techniques-2026",
      "text": "While we continue to utilize well-established ML techniques in our underwriting processes, we do not use generative AI for credit underwriting.",
      "speaker": null,
      "role": null,
      "organization": "Klarna",
      "aiVendor": false,
      "work": {
        "title": "SEC filing (the company's own regulatory report)",
        "type": "filing",
        "date": "2026-02-26",
        "publisher": "SEC filing (the company's own regulatory report)",
        "url": "https://www.sec.gov/Archives/edgar/data/2003292/000200329226000007/klar-20251231.htm"
      },
      "grade": "A",
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      "figures": [],
      "context": null,
      "url": "https://the-ai-record.com/passages/klarna-while-continue-utilize-well-established-ml-techniques-2026"
    },
    {
      "id": "walmart-handheld-devices-theyre-using-computer-vision-map-2026",
      "text": "have handheld devices, and they're using computer vision to map our inventory, to know what we have, to know exactly where it is",
      "speaker": null,
      "role": null,
      "organization": "Walmart",
      "aiVendor": false,
      "work": {
        "title": "earnings call transcript via MarketBeat (third-party transcript site)",
        "type": "earnings-call",
        "date": "2026-02-19",
        "publisher": "earnings call transcript via MarketBeat (third-party transcript site)",
        "url": "https://www.marketbeat.com/earnings/reports/2026-2-19-walmart-inc-stock/"
      },
      "grade": "A",
      "verification": {
        "status": "verified",
        "reviewedOn": "2026-10-31"
      },
      "topics": [
        "finance-legal-operations"
      ],
      "functions": [
        "operations"
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      "figures": [],
      "context": null,
      "url": "https://the-ai-record.com/passages/walmart-handheld-devices-theyre-using-computer-vision-map-2026"
    },
    {
      "id": "klarna-legal-teams-use-ai-expedite-document-review-2025",
      "text": "Our legal teams use AI to expedite document review.",
      "speaker": null,
      "role": null,
      "organization": "Klarna",
      "aiVendor": false,
      "work": {
        "title": "SEC filing (the company's own regulatory report)",
        "type": "filing",
        "date": "2025-09-08",
        "publisher": "SEC filing (the company's own regulatory report)",
        "url": "https://www.sec.gov/Archives/edgar/data/2003292/000200329225000036/klarnagroupplcf-1a4.htm"
      },
      "grade": "A",
      "verification": {
        "status": "verified",
        "reviewedOn": "2026-10-31"
      },
      "topics": [
        "finance-legal-operations"
      ],
      "functions": [
        "legal"
      ],
      "figures": [],
      "context": null,
      "url": "https://the-ai-record.com/passages/klarna-legal-teams-use-ai-expedite-document-review-2025"
    },
    {
      "id": "uber-uber-lawyers-then-review-each-suggestion-deciding-2026",
      "text": "Uber lawyers then review each suggestion, deciding whether to accept, reject, or modify it before final incorporation into the client response.",
      "speaker": "Austin Greco",
      "role": "Staff Software Engineer, Michelangelo (Uber's AI platform)",
      "organization": "Uber",
      "aiVendor": false,
      "work": {
        "title": "Uber engineering blog",
        "type": "post",
        "date": "2026-10-08",
        "publisher": "Uber engineering blog",
        "url": "https://www.uber.com/us/en/blog/building-ubers-redlining-agent/"
      },
      "grade": "B",
      "verification": {
        "status": "verified",
        "reviewedOn": "2026-10-31"
      },
      "topics": [
        "finance-legal-operations"
      ],
      "functions": [
        "legal"
      ],
      "figures": [],
      "context": null,
      "url": "https://the-ai-record.com/passages/uber-uber-lawyers-then-review-each-suggestion-deciding-2026"
    },
    {
      "id": "stripe-finance-operations-kai-helping-stripes-analyze-messy-2026",
      "text": "In finance and operations, Kai is helping Stripes analyze messy data, generate recurring digests, and turn fragmented context into usable artifacts.",
      "speaker": "Sharadh Krishnamurthy",
      "role": "Engineering manager, Agent Foundation team",
      "organization": "Stripe",
      "aiVendor": false,
      "work": {
        "title": "Stripe developer blog",
        "type": "post",
        "date": "2026-07-30",
        "publisher": "Stripe developer blog",
        "url": "https://stripe.dev/blog/meet-stripes-knowledge-ai-platform"
      },
      "grade": "B",
      "verification": {
        "status": "verified",
        "reviewedOn": "2026-10-31"
      },
      "topics": [
        "finance-legal-operations"
      ],
      "functions": [
        "finance"
      ],
      "figures": [],
      "context": null,
      "url": "https://the-ai-record.com/passages/stripe-finance-operations-kai-helping-stripes-analyze-messy-2026"
    },
    {
      "id": "uber-capital-allocation-across-150-cities-15-hours-2026",
      "text": "Capital allocation across 150 cities: 15 hours → 30 minutes. • Financial pacing reports: 2 days → 10 minutes.",
      "speaker": "Praveen Neppalli Naga",
      "role": "Chief Technology Officer",
      "organization": "Uber",
      "aiVendor": false,
      "work": {
        "title": "X post on Praveen Neppalli's own account (Uber's CTO)",
        "type": "social",
        "date": "2026-07-07",
        "publisher": "X post on Praveen Neppalli's own account (Uber's CTO)",
        "url": "https://x.com/praveenTweets/status/2074605343439810922"
      },
      "grade": "B",
      "verification": {
        "status": "verified",
        "reviewedOn": "2026-10-31"
      },
      "topics": [
        "finance-legal-operations"
      ],
      "functions": [
        "finance"
      ],
      "figures": [],
      "context": null,
      "url": "https://the-ai-record.com/passages/uber-capital-allocation-across-150-cities-15-hours-2026"
    },
    {
      "id": "ramp-architecture-agentic-reasoning-used-intake-context-gathering-2026",
      "text": "With this architecture, agentic reasoning is used for intake and context gathering, but every autonomous risk decision is still made by an auditable model, governed under an approved policy.",
      "speaker": "Blake Williams",
      "role": "Product Manager",
      "organization": "Ramp",
      "aiVendor": false,
      "work": {
        "title": "Ramp engineering blog",
        "type": "post",
        "date": "2026-06-30",
        "publisher": "Ramp engineering blog",
        "url": "https://builders.ramp.com/post/agentic-risk-operations"
      },
      "grade": "B",
      "verification": {
        "status": "verified",
        "reviewedOn": "2026-10-31"
      },
      "topics": [
        "autonomy-and-oversight",
        "finance-legal-operations"
      ],
      "functions": [
        "risk"
      ],
      "figures": [],
      "context": null,
      "url": "https://the-ai-record.com/passages/ramp-architecture-agentic-reasoning-used-intake-context-gathering-2026"
    },
    {
      "id": "klarna-klarnas-lawyers-using-chatgpt-enterprise-create-first-2024",
      "text": "Klarna's lawyers are using ChatGPT Enterprise to create the first draft of common types of contract, massively reducing the time it takes to draw up a contract.",
      "speaker": null,
      "role": null,
      "organization": "Klarna",
      "aiVendor": false,
      "work": {
        "title": "Klarna press releases",
        "type": "post",
        "date": "2024-05-14",
        "publisher": "Klarna press releases",
        "url": "https://www.klarna.com/international/press/90-of-klarna-staff-are-using-ai-daily-game-changer-for-productivity/"
      },
      "grade": "B",
      "verification": {
        "status": "verified",
        "reviewedOn": "2026-10-31"
      },
      "topics": [
        "finance-legal-operations"
      ],
      "functions": [
        "legal"
      ],
      "figures": [],
      "context": null,
      "url": "https://the-ai-record.com/passages/klarna-klarnas-lawyers-using-chatgpt-enterprise-create-first-2024"
    },
    {
      "id": "natwest-five-agents-now-live-supporting-colleagues-core-2026",
      "text": "five agents now live supporting our colleagues in core processes",
      "speaker": null,
      "role": null,
      "organization": "NatWest Group",
      "aiVendor": false,
      "work": {
        "title": "NatWest Group results announcement (the company's own regulatory results report)",
        "type": "filing",
        "date": "2026-07-31",
        "publisher": "NatWest Group results announcement (the company's own regulatory results report)",
        "url": "https://investors.natwestgroup.com/~/media/Files/R/RBS-IR-V2/results-center/31072026/nwg-h1-2026-results.pdf"
      },
      "grade": "A",
      "verification": {
        "status": "verified",
        "reviewedOn": "2026-10-31"
      },
      "topics": [
        "finance-legal-operations"
      ],
      "functions": [
        "operations"
      ],
      "figures": [],
      "context": null,
      "url": "https://the-ai-record.com/passages/natwest-five-agents-now-live-supporting-colleagues-core-2026"
    },
    {
      "id": "natwest-offers-secure-way-provide-identity-documents-natwest-2026",
      "text": "It offers a secure way to provide identity documents to NatWest digitally, reducing completion time from days to minutes.",
      "speaker": null,
      "role": null,
      "organization": "NatWest Group",
      "aiVendor": false,
      "work": {
        "title": "NatWest Group annual report, strategic report (the company's own annual publication)",
        "type": "post",
        "date": "2026-02",
        "publisher": "NatWest Group annual report, strategic report (the company's own annual publication)",
        "url": "https://investors.natwestgroup.com/~/media/Files/R/RBS-IR-V2/annual-reports/ar-2025/strategic-report-2025.pdf"
      },
      "grade": "B",
      "verification": {
        "status": "verified",
        "reviewedOn": "2026-10-31"
      },
      "topics": [
        "finance-legal-operations"
      ],
      "functions": [
        "operations"
      ],
      "figures": [],
      "context": null,
      "url": "https://the-ai-record.com/passages/natwest-offers-secure-way-provide-identity-documents-natwest-2026"
    }
  ],
  "notice": [
    "Every passage is reproduced word for word from the cited source.",
    "Check the verification status: \"reported\" means not yet confirmed by an independent second reader.",
    "Organizations flagged aiVendor sell AI tooling and have a reason to publish flattering numbers.",
    "An empty result means the archive holds nothing on it, not that nobody has said anything."
  ]
}