{
  "apiVersion": "v1",
  "topic": {
    "id": "autonomy-and-oversight",
    "title": "How autonomous are the agents, and who checks their work?",
    "summary": "How much agents do with no person in the loop, and where people still approve.",
    "group": "Running AI in an organization",
    "aliases": [
      "human in the loop",
      "autonomous",
      "approval"
    ]
  },
  "passages": [
    {
      "id": "warp-human-intervenes-two-points-approving-spec-2026",
      "text": "A human intervenes at two points: approving the spec before implementation begins, and merging the PR after review. Everything else runs automatically.",
      "speaker": null,
      "role": null,
      "organization": "Warp",
      "aiVendor": true,
      "work": {
        "title": "Set up your software factory",
        "type": "docs",
        "date": "2026-10-28",
        "publisher": "Warp docs",
        "locator": "How the loop works",
        "url": "https://docs.warp.dev/guides/agent-workflows/set-up-a-software-factory"
      },
      "grade": "B",
      "verification": {
        "status": "verified",
        "reviewedOn": "2026-10-31"
      },
      "topics": [
        "autonomy-and-oversight",
        "coding-agents"
      ],
      "functions": [
        "engineering"
      ],
      "figures": [],
      "context": null,
      "url": "https://the-ai-record.com/passages/warp-human-intervenes-two-points-approving-spec-2026"
    },
    {
      "id": "posthog-agents-writing-about-70-our-prs-2026",
      "text": "PostHog is just a little further than that with agents writing about 70% of our PRs, but humans still skim at least 80% of those.",
      "speaker": "Jina Yoon",
      "role": "Author, PostHog newsletter",
      "organization": "PostHog",
      "aiVendor": true,
      "work": {
        "title": "Can software factories actually work?",
        "type": "post",
        "date": "2026-08-11",
        "publisher": "PostHog newsletter",
        "locator": "What is a software factory?",
        "url": "https://posthog.com/newsletter/software-factories"
      },
      "grade": "B",
      "verification": {
        "status": "verified",
        "reviewedOn": "2026-10-31"
      },
      "topics": [
        "coding-agents",
        "autonomy-and-oversight"
      ],
      "functions": [
        "engineering"
      ],
      "figures": [
        {
          "metric": "agent-written-pr-share",
          "value": 0.7,
          "unit": "share",
          "definition": "Share of PostHog's pull requests the passage says agents write ('about 70%')",
          "level": "human-approves"
        }
      ],
      "context": null,
      "url": "https://the-ai-record.com/passages/posthog-agents-writing-about-70-our-prs-2026"
    },
    {
      "id": "spotify-weve-merged-more-than-2-5-million-2026",
      "text": "we've merged more than 2.5 million automated maintenance PRs, the vast majority auto-merged with no human in the loop.",
      "speaker": null,
      "role": null,
      "organization": "Spotify",
      "aiVendor": false,
      "work": {
        "title": "Coding Is No Longer the Constraint: Scaling Developer Experience to Teams and Agents at Spotify",
        "type": "post",
        "date": "2026-06-03",
        "publisher": "Spotify engineering blog",
        "url": "https://engineering.atspotify.com/2026/6/code-with-claude-coding-is-no-longer-the-constraint"
      },
      "grade": "B",
      "verification": {
        "status": "verified",
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      },
      "topics": [
        "coding-agents",
        "autonomy-and-oversight"
      ],
      "functions": [
        "engineering"
      ],
      "figures": [],
      "context": null,
      "url": "https://the-ai-record.com/passages/spotify-weve-merged-more-than-2-5-million-2026"
    },
    {
      "id": "hubspot-customer-agent-now-resolves-72-support-tickets-2026",
      "text": "Customer agent now resolves 72% of support tickets without human escalation.",
      "speaker": null,
      "role": null,
      "organization": "HubSpot",
      "aiVendor": true,
      "work": {
        "title": "earnings call transcript via Platform Aeronaut (third-party transcript site)",
        "type": "earnings-call",
        "date": "2026-08",
        "publisher": "earnings call transcript via Platform Aeronaut (third-party transcript site)",
        "url": "https://transcripts.platformaeronaut.com/transcripts/HUBS-2Q26-transcript"
      },
      "grade": "A",
      "verification": {
        "status": "verified",
        "reviewedOn": "2026-10-31"
      },
      "topics": [
        "ai-support-resolution",
        "autonomy-and-oversight"
      ],
      "functions": [
        "company-wide"
      ],
      "figures": [
        {
          "metric": "support-ai-resolution-share",
          "value": 0.72,
          "unit": "share",
          "period": "as of Q2 2026 call",
          "definition": "support tickets resolved by HubSpot's Customer Agent without human escalation",
          "level": "unclear"
        }
      ],
      "context": null,
      "url": "https://the-ai-record.com/passages/hubspot-customer-agent-now-resolves-72-support-tickets-2026"
    },
    {
      "id": "airbnb-when-guests-contact-us-through-ai-aid-2026",
      "text": "when guests contact us through our AI aid assistant, over 40% of issues are now resolved without a human agent.",
      "speaker": "Brian Chesky",
      "role": "Co-founder and Chief Executive Officer",
      "organization": "Airbnb",
      "aiVendor": false,
      "work": {
        "title": "earnings call transcript via Platform Aeronaut (third-party transcript site)",
        "type": "earnings-call",
        "date": "2026-05-07",
        "publisher": "earnings call transcript via Platform Aeronaut (third-party transcript site)",
        "url": "https://transcripts.platformaeronaut.com/transcripts/ABNB-1Q26-transcript"
      },
      "grade": "A",
      "verification": {
        "status": "verified",
        "reviewedOn": "2026-10-31"
      },
      "topics": [
        "ai-support-resolution",
        "autonomy-and-oversight"
      ],
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      ],
      "figures": [
        {
          "metric": "support-ai-resolution-share",
          "value": 0.4,
          "unit": "share",
          "period": "Q1 2026",
          "definition": "issues started with the AI assistant resolved without a human agent",
          "level": "human-out"
        }
      ],
      "context": null,
      "url": "https://the-ai-record.com/passages/airbnb-when-guests-contact-us-through-ai-aid-2026"
    },
    {
      "id": "uber-about-10-codes-now-committed-committed-built-2026",
      "text": "About 10% of our codes now is committed. That committed is built by agents, autonomous agents out there. Obviously, we check the code before it gets committed.",
      "speaker": "Dara Khosrowshahi",
      "role": "Chief Executive Officer",
      "organization": "Uber",
      "aiVendor": false,
      "work": {
        "title": "Uber Q1 2026 earnings call transcript (FactSet CallStreet corrected transcript, hosted on Uber's investor site)",
        "type": "earnings-call",
        "date": "2026-05-06",
        "publisher": "Uber Q1 2026 earnings call transcript (FactSet CallStreet corrected transcript, hosted on Uber's investor site)",
        "url": "https://s23.q4cdn.com/407969754/files/doc_financials/2026/q1/Uber-Q1-26-Earnings-Call-Transcript.pdf"
      },
      "grade": "A",
      "verification": {
        "status": "verified",
        "reviewedOn": "2026-10-31"
      },
      "topics": [
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        "autonomy-and-oversight"
      ],
      "functions": [
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      ],
      "figures": [
        {
          "metric": "ai-code-share",
          "value": 0.1,
          "unit": "share",
          "period": "as of the Q1 2026 call",
          "definition": "share of code committed that is built by autonomous agents, checked before it is committed",
          "level": "human-approves"
        }
      ],
      "context": null,
      "url": "https://the-ai-record.com/passages/uber-about-10-codes-now-committed-committed-built-2026"
    },
    {
      "id": "warp-most-important-human-checkpoint-loop-accurate-spec-2026",
      "text": "This is the most important human checkpoint in the loop. An accurate spec leads to a correct implementation; a wrong spec leads to a correct implementation of the wrong thing.",
      "speaker": null,
      "role": null,
      "organization": "Warp",
      "aiVendor": true,
      "work": {
        "title": "Set up your software factory",
        "type": "docs",
        "date": "2026-10-28",
        "publisher": "Warp docs",
        "locator": "2. Human review: approve the specs",
        "url": "https://docs.warp.dev/guides/agent-workflows/set-up-a-software-factory"
      },
      "grade": "B",
      "verification": {
        "status": "verified",
        "reviewedOn": "2026-10-31"
      },
      "topics": [
        "autonomy-and-oversight"
      ],
      "functions": [
        "engineering"
      ],
      "figures": [],
      "context": null,
      "url": "https://the-ai-record.com/passages/warp-most-important-human-checkpoint-loop-accurate-spec-2026"
    },
    {
      "id": "warp-reviewer-agent-surfaces-issues-inconsistencies-human-2026",
      "text": "The reviewer agent surfaces issues and inconsistencies; the human makes the final call on quality and correctness.",
      "speaker": null,
      "role": null,
      "organization": "Warp",
      "aiVendor": true,
      "work": {
        "title": "Set up your software factory",
        "type": "docs",
        "date": "2026-10-28",
        "publisher": "Warp docs",
        "locator": "5. Human review: merge the PR",
        "url": "https://docs.warp.dev/guides/agent-workflows/set-up-a-software-factory"
      },
      "grade": "B",
      "verification": {
        "status": "verified",
        "reviewedOn": "2026-10-31"
      },
      "topics": [
        "code-review",
        "autonomy-and-oversight"
      ],
      "functions": [
        "engineering"
      ],
      "figures": [],
      "context": null,
      "url": "https://the-ai-record.com/passages/warp-reviewer-agent-surfaces-issues-inconsistencies-human-2026"
    },
    {
      "id": "ramp-thanks-these-autonomous-loops-60-60-ux-2026",
      "text": "Thanks to these autonomous loops, 60%, 60% of UX issues that are identified by either a customer or a salesperson or a CX person or ourselves are fixed within 24 hours.",
      "speaker": "Geoff Charles",
      "role": "Chief Product Officer (CPO)",
      "organization": "Ramp",
      "aiVendor": false,
      "work": {
        "title": "What product looks like when coding is solved | Geoff Charles (Ramp CPO)",
        "type": "talk",
        "date": "2026-09-25",
        "publisher": "Lenny's Podcast (YouTube channel); Geoff Charles's talk at the Lenny and Friends Summit, recorded 2026-09-10",
        "locator": "14:19",
        "url": "https://www.youtube.com/watch?v=ZG8Mf3P9xzI"
      },
      "grade": "B",
      "verification": {
        "status": "verified",
        "reviewedOn": "2026-10-31"
      },
      "topics": [
        "autonomy-and-oversight",
        "product-and-design"
      ],
      "functions": [
        "product"
      ],
      "figures": [
        {
          "metric": "function-agent-share",
          "value": 0.6,
          "unit": "share",
          "period": "share of identified UX issues, as of 2026-09",
          "definition": "product and engineering: UX issues fixed within 24 hours by the AI-run loops (unit of work: UX issues)",
          "level": "human-approves"
        }
      ],
      "context": null,
      "url": "https://the-ai-record.com/passages/ramp-thanks-these-autonomous-loops-60-60-ux-2026"
    },
    {
      "id": "uber-if-autonomous-diff-coming-minion-want-give-2026",
      "text": "if this is an autonomous diff coming from Minion, we want to give a human reviewer some confidence that this diff has gone through a lot of self-improvement already",
      "speaker": "Uday Kiran Medisetty",
      "role": "Distinguished Engineer",
      "organization": "Uber",
      "aiVendor": false,
      "work": {
        "title": "Agentic SDLC at Uber: Building Blocks for Uber's Software Factory (talk, AI Engineer World's Fair 2026)",
        "type": "talk",
        "date": "2026-08-21",
        "publisher": "AI Engineer (conference organizer) YouTube channel",
        "url": "https://www.youtube.com/watch?v=17-YSUHo6Lk"
      },
      "grade": "B",
      "verification": {
        "status": "verified",
        "reviewedOn": "2026-11-01"
      },
      "topics": [
        "code-review",
        "autonomy-and-oversight"
      ],
      "functions": [
        "engineering"
      ],
      "figures": [],
      "context": null,
      "url": "https://the-ai-record.com/passages/uber-if-autonomous-diff-coming-minion-want-give-2026"
    },
    {
      "id": "xebia-connect-factory-github-issues-tag-ones-2026",
      "text": "Connect the factory with your GitHub issues, tag the ones you want it to pick up (choose trivial issues and bugs first), run it, and review the resulting PR and the agents' PR comments.",
      "speaker": "Noah Blauensteiner",
      "role": "Author, Xebia articles",
      "organization": "Xebia",
      "aiVendor": true,
      "work": {
        "title": "Shining Some Light in Dark Agentic Software Factories",
        "type": "post",
        "date": "2026-08-12",
        "publisher": "Xebia articles",
        "locator": "Shining some light on Agentic Software Factories",
        "url": "https://xebia.com/articles/shining-some-light-in-dark-agentic-software-factories/"
      },
      "grade": "B",
      "verification": {
        "status": "verified",
        "reviewedOn": "2026-10-31"
      },
      "topics": [
        "coding-agents",
        "autonomy-and-oversight"
      ],
      "functions": [
        "engineering"
      ],
      "figures": [],
      "context": null,
      "url": "https://the-ai-record.com/passages/xebia-connect-factory-github-issues-tag-ones-2026"
    },
    {
      "id": "tessl-human-touches-metric-agent-right-thing-2026",
      "text": "One is you start measuring how many human touches you still do to have the agent do the right thing. That's supposed to go down.",
      "speaker": "Patrick Debois",
      "role": "Product DevRel Lead",
      "organization": "Tessl",
      "aiVendor": true,
      "work": {
        "title": "Coding Agents Don't Scale Themselves. Neither Do Your Teams. The Rise of Agent Enablement",
        "type": "talk",
        "date": "2026-07-02",
        "publisher": "AI Engineer World's Fair 2026 (YouTube)",
        "locator": "09:38",
        "url": "https://www.youtube.com/watch?v=zCJtYuqwm7E"
      },
      "grade": "B",
      "verification": {
        "status": "verified",
        "reviewedOn": "2026-10-31"
      },
      "topics": [
        "measuring-impact",
        "autonomy-and-oversight"
      ],
      "functions": [
        "engineering"
      ],
      "figures": [],
      "context": "Debois names the first of two metrics he has come to believe in for judging how productive a team is with coding agents.",
      "url": "https://the-ai-record.com/passages/tessl-human-touches-metric-agent-right-thing-2026"
    },
    {
      "id": "ramp-architecture-agentic-reasoning-used-intake-context-gathering-2026",
      "text": "With this architecture, agentic reasoning is used for intake and context gathering, but every autonomous risk decision is still made by an auditable model, governed under an approved policy.",
      "speaker": "Blake Williams",
      "role": "Product Manager",
      "organization": "Ramp",
      "aiVendor": false,
      "work": {
        "title": "Ramp engineering blog",
        "type": "post",
        "date": "2026-06-30",
        "publisher": "Ramp engineering blog",
        "url": "https://builders.ramp.com/post/agentic-risk-operations"
      },
      "grade": "B",
      "verification": {
        "status": "verified",
        "reviewedOn": "2026-10-31"
      },
      "topics": [
        "autonomy-and-oversight",
        "finance-legal-operations"
      ],
      "functions": [
        "risk"
      ],
      "figures": [],
      "context": null,
      "url": "https://the-ai-record.com/passages/ramp-architecture-agentic-reasoning-used-intake-context-gathering-2026"
    },
    {
      "id": "shopify-mode-automation-pr-review-durable-session-woken-2026",
      "text": "Mode · Automation: PR review. Durable session, woken by an external system, often no human in the loop.",
      "speaker": "Burke Libbey",
      "role": "Principal Engineer",
      "organization": "Shopify",
      "aiVendor": false,
      "work": {
        "title": "Under the River",
        "type": "post",
        "date": "2026-05-28",
        "publisher": "Shopify engineering blog",
        "url": "https://shopify.engineering/under-the-river"
      },
      "grade": "B",
      "verification": {
        "status": "verified",
        "reviewedOn": "2026-10-31"
      },
      "topics": [
        "code-review",
        "coding-agents",
        "autonomy-and-oversight"
      ],
      "functions": [
        "engineering"
      ],
      "figures": [],
      "context": null,
      "url": "https://the-ai-record.com/passages/shopify-mode-automation-pr-review-durable-session-woken-2026"
    },
    {
      "id": "cursor-more-than-one-third-prs-merge-now-2026",
      "text": "More than one-third of the PRs we merge are now created by agents that run on their own computers in the cloud.",
      "speaker": null,
      "role": null,
      "organization": "Cursor (Anysphere)",
      "aiVendor": true,
      "work": {
        "title": "The third era of AI software development",
        "type": "post",
        "date": "2026-02-26",
        "publisher": "Cursor (own site)",
        "url": "https://cursor.com/blog/third-era"
      },
      "grade": "B",
      "verification": {
        "status": "verified",
        "reviewedOn": "2026-10-31"
      },
      "topics": [
        "coding-agents",
        "autonomy-and-oversight"
      ],
      "functions": [
        "engineering"
      ],
      "figures": [],
      "context": null,
      "url": "https://the-ai-record.com/passages/cursor-more-than-one-third-prs-merge-now-2026"
    },
    {
      "id": "cursor-thirty-five-percent-prs-merge-internally-cursor-2026",
      "text": "Thirty-five percent of the PRs we merge internally at Cursor are now created by agents operating autonomously in cloud VMs.",
      "speaker": null,
      "role": null,
      "organization": "Cursor (Anysphere)",
      "aiVendor": true,
      "work": {
        "title": "The third era of AI software development",
        "type": "post",
        "date": "2026-02-26",
        "publisher": "Cursor (own site)",
        "url": "https://cursor.com/blog/third-era"
      },
      "grade": "B",
      "verification": {
        "status": "verified",
        "reviewedOn": "2026-10-31"
      },
      "topics": [
        "coding-agents",
        "autonomy-and-oversight"
      ],
      "functions": [
        "engineering"
      ],
      "figures": [
        {
          "metric": "agent-pr-share",
          "value": 0.35,
          "unit": "share",
          "period": "PRs merged internally, as of 2026-02",
          "definition": "PRs merged internally created by cloud agents",
          "level": "unclear"
        }
      ],
      "context": null,
      "url": "https://the-ai-record.com/passages/cursor-thirty-five-percent-prs-merge-internally-cursor-2026"
    },
    {
      "id": "natwest-seen-around-20-percentage-point-increase-queries-2026",
      "text": "we have seen around a 20-percentage-point increase in queries resolved without any human intervention, compared to the equivalent non-Gen AI supported Cora journey.",
      "speaker": null,
      "role": null,
      "organization": "NatWest Group",
      "aiVendor": false,
      "work": {
        "title": "NatWest Group annual report, strategic report (the company's own annual publication)",
        "type": "post",
        "date": "2026-02",
        "publisher": "NatWest Group annual report, strategic report (the company's own annual publication)",
        "url": "https://investors.natwestgroup.com/~/media/Files/R/RBS-IR-V2/annual-reports/ar-2025/strategic-report-2025.pdf"
      },
      "grade": "B",
      "verification": {
        "status": "verified",
        "reviewedOn": "2026-10-31"
      },
      "topics": [
        "autonomy-and-oversight",
        "ai-support-resolution"
      ],
      "functions": [
        "support"
      ],
      "figures": [],
      "context": null,
      "url": "https://the-ai-record.com/passages/natwest-seen-around-20-percentage-point-increase-queries-2026"
    },
    {
      "id": "ibm-askhr-answers-94-common-employee-inquiries-minutes-2025",
      "text": "AskHR answers 94% of common employee inquiries in minutes or less, without human intervention, any time of the day or night.",
      "speaker": null,
      "role": null,
      "organization": "IBM",
      "aiVendor": true,
      "work": {
        "title": "IBM (own site)",
        "type": "post",
        "date": "2025-08-26",
        "publisher": "IBM (own site)",
        "url": "https://www.ibm.com/think/insights/enterprise-transformation-extreme-productivity-ai"
      },
      "grade": "B",
      "verification": {
        "status": "verified",
        "reviewedOn": "2026-10-31"
      },
      "topics": [
        "autonomy-and-oversight",
        "headcount-and-hiring"
      ],
      "functions": [
        "people"
      ],
      "figures": [
        {
          "metric": "function-agent-share",
          "value": 0.94,
          "unit": "share",
          "period": "as of 2025-08",
          "definition": "HR: common employee inquiries answered without human intervention",
          "level": "human-out"
        }
      ],
      "context": null,
      "url": "https://the-ai-record.com/passages/ibm-askhr-answers-94-common-employee-inquiries-minutes-2025"
    },
    {
      "id": "anthropic-labs-bottlenecked-on-review-human-understanding-2026",
      "text": "We are definitely still bottlenecked on reviews, especially for things that are touching some architecture pieces. And it's actually more subtle than just being bottlenecked on review, … we can carve out time differently. It's … bottlenecked on human ability to even fully conceptualize what we're doing.",
      "speaker": "Mike Krieger",
      "role": "Head of Anthropic Labs",
      "organization": "Anthropic",
      "aiVendor": true,
      "work": {
        "title": "How Anthropic Builds: Lessons from Labs",
        "type": "interview",
        "date": "2026-07-02",
        "publisher": "AI Engineer (YouTube)",
        "locator": "10:13",
        "url": "https://www.youtube.com/watch?v=qqrk7CtkuIw"
      },
      "grade": "C",
      "verification": {
        "status": "verified",
        "reviewedOn": "2026-10-31"
      },
      "topics": [
        "code-review",
        "autonomy-and-oversight"
      ],
      "functions": [
        "engineering"
      ],
      "figures": [],
      "context": "Answering a question from the host on whether code review is a bottleneck and whether code could be merged without a person looking at it.",
      "url": "https://the-ai-record.com/passages/anthropic-labs-bottlenecked-on-review-human-understanding-2026"
    },
    {
      "id": "anthropic-labs-talk-claude-about-code-instead-reading-every-line-2026",
      "text": "actually talked to Claude about the code and say, all right, these are the questions that I would have. Can you go investigate it? So it is kind of … code review, but still human-driven, and for the really important ones. And for the ones that are cosmetic visual changes, it's much more like we'll fix forward if we need to fix forward.",
      "speaker": "Mike Krieger",
      "role": "Head of Anthropic Labs",
      "organization": "Anthropic",
      "aiVendor": true,
      "work": {
        "title": "How Anthropic Builds: Lessons from Labs",
        "type": "interview",
        "date": "2026-07-02",
        "publisher": "AI Engineer (YouTube)",
        "locator": "11:13",
        "url": "https://www.youtube.com/watch?v=qqrk7CtkuIw"
      },
      "grade": "C",
      "verification": {
        "status": "verified",
        "reviewedOn": "2026-10-31"
      },
      "topics": [
        "code-review",
        "autonomy-and-oversight"
      ],
      "functions": [
        "engineering"
      ],
      "figures": [],
      "context": "Continuing his answer on review. The sentence before this passage, on not reviewing every line of a pull request, is not quoted because the two passes disagreed on its wording.",
      "url": "https://the-ai-record.com/passages/anthropic-labs-talk-claude-about-code-instead-reading-every-line-2026"
    },
    {
      "id": "zendesk-autonomous-support-agent-zendesk-believes-will-solve-2025",
      "text": "an autonomous support agent that Zendesk believes will solve 80% of support issues without human intervention.",
      "speaker": "Russell Brandom",
      "role": "AI Editor",
      "organization": "Zendesk",
      "aiVendor": true,
      "work": {
        "title": "TechCrunch (news site)",
        "type": "press",
        "date": "2025-10-08",
        "publisher": "TechCrunch (news site)",
        "url": "https://techcrunch.com/2025/10/08/zendesk-says-its-new-ai-agent-can-solve-80-of-support-issues"
      },
      "grade": "C",
      "verification": {
        "status": "verified",
        "reviewedOn": "2026-10-31"
      },
      "topics": [
        "autonomy-and-oversight",
        "ai-support-resolution"
      ],
      "functions": [
        "support"
      ],
      "figures": [],
      "context": null,
      "url": "https://the-ai-record.com/passages/zendesk-autonomous-support-agent-zendesk-believes-will-solve-2025"
    },
    {
      "id": "greptile-almost-fifth-prs-merged-without-human-review-2026",
      "text": "You get a pretty high degree of confidence on merge. Today, almost a fifth of all the pull … are merged without any human review or without any human testing. … that is a number that we care a lot about and want to bring higher and higher, of course, within the guardrails of producing really high quality code.",
      "speaker": "Daksh Gupta",
      "role": "Co-founder",
      "organization": "Greptile",
      "aiVendor": true,
      "work": {
        "title": "AI-Generated Code Is Already Competing With Human Code",
        "type": "talk",
        "date": "2026-09-27",
        "publisher": "AI Engineer (YouTube)",
        "locator": "11:50",
        "url": "https://www.youtube.com/watch?v=474j-n1Ltxc"
      },
      "grade": "B",
      "verification": {
        "status": "verified",
        "reviewedOn": "2026-11-01"
      },
      "topics": [
        "autonomy-and-oversight",
        "code-review"
      ],
      "functions": [
        "engineering"
      ],
      "figures": [
        {
          "metric": "share-prs-merged-without-human-review",
          "value": 0.2,
          "unit": "share",
          "period": "as of the talk (almost a fifth)",
          "definition": "pull requests that Greptile reviews that are merged without any human review or human testing, per the speaker (unit of work: PRs)",
          "level": "human-out"
        }
      ],
      "context": null,
      "url": "https://the-ai-record.com/passages/greptile-almost-fifth-prs-merged-without-human-review-2026"
    },
    {
      "id": "boundary-agents-run-baml-programs-inspect-transcripts-humans-triage-2026",
      "text": "What we did was we built a system that actually has agents constantly running and creating BAML programs. … We then look at the entire … transcripts, see what tools they use, see what happened, and obviously we as humans can inspect them. But more importantly, we can have agents go inspect them. And agents find what was good, what was bad. … And we can have humans collaborate with these issues to figure out which ones are real, which ones are hallucinations, which ones don't have taste as much as I hate to use that word. And then we can have agents go ahead and create fixes to these problems and go to address them.",
      "speaker": "Vaibhav Gupta",
      "role": "Co-founder and Chief Executive",
      "organization": "Boundary (BoundaryML)",
      "aiVendor": true,
      "work": {
        "title": "Fighting Slop with Slop",
        "type": "talk",
        "date": "2026-07-31",
        "publisher": "AI Engineer (YouTube)",
        "locator": "5:05",
        "url": "https://www.youtube.com/watch?v=AMiyLItEtLA"
      },
      "grade": "B",
      "verification": {
        "status": "verified",
        "reviewedOn": "2026-11-01"
      },
      "topics": [
        "autonomy-and-oversight",
        "bugs-and-incidents",
        "testing"
      ],
      "functions": [
        "engineering"
      ],
      "figures": [],
      "context": "Gupta is describing how the team tests its programming language when it does not rely on reading every line of code.",
      "url": "https://the-ai-record.com/passages/boundary-agents-run-baml-programs-inspect-transcripts-humans-triage-2026"
    },
    {
      "id": "boundary-ai-psychosis-ten-design-docs-day-read-rule-2026",
      "text": "But the real problem with all of this is I built this and I hit a little bit of AI psychosis. And I started shipping 10 design docs a day. And soon, the team was fighting my slop. … This last rule was … ship a design doc, you require people to actually go read it. And with this last standard, we suddenly had design docs … incredibly high quality.",
      "speaker": "Vaibhav Gupta",
      "role": "Co-founder and Chief Executive",
      "organization": "Boundary (BoundaryML)",
      "aiVendor": true,
      "work": {
        "title": "Fighting Slop with Slop",
        "type": "talk",
        "date": "2026-07-31",
        "publisher": "AI Engineer (YouTube)",
        "locator": "3:37",
        "url": "https://www.youtube.com/watch?v=AMiyLItEtLA"
      },
      "grade": "B",
      "verification": {
        "status": "verified",
        "reviewedOn": "2026-11-01"
      },
      "topics": [
        "autonomy-and-oversight",
        "product-and-design"
      ],
      "functions": [
        "engineering"
      ],
      "figures": [],
      "context": "Gupta is describing the design-document tool he built for the team and the rule that followed.",
      "url": "https://the-ai-record.com/passages/boundary-ai-psychosis-ten-design-docs-day-read-rule-2026"
    },
    {
      "id": "boundary-architecture-md-small-stable-layers-compiler-2026",
      "text": "We built an architecture.md file. Instead of using … MD, just pick something that every model can just understand. This file has to be incredibly small, and it can only have things that will not change for months or for years. In our case, it's the layers of the compiler. … So now we have standards so anyone can use whatever they want.",
      "speaker": "Vaibhav Gupta",
      "role": "Co-founder and Chief Executive",
      "organization": "Boundary (BoundaryML)",
      "aiVendor": true,
      "work": {
        "title": "Fighting Slop with Slop",
        "type": "talk",
        "date": "2026-07-31",
        "publisher": "AI Engineer (YouTube)",
        "locator": "2:10",
        "url": "https://www.youtube.com/watch?v=AMiyLItEtLA"
      },
      "grade": "B",
      "verification": {
        "status": "verified",
        "reviewedOn": "2026-11-01"
      },
      "topics": [
        "autonomy-and-oversight",
        "developer-productivity"
      ],
      "functions": [
        "engineering"
      ],
      "figures": [],
      "context": "Gupta is describing how the team sets shared standards when engineers choose their own AI tools.",
      "url": "https://the-ai-record.com/passages/boundary-architecture-md-small-stable-layers-compiler-2026"
    },
    {
      "id": "boundary-dependency-graph-cli-invariants-architecture-unchanged-months-2026",
      "text": "This tool basically visualizes our dependency graph internally with some external dependencies as well, … But what's more interesting is we can go build CLI tools that guarantee that certain invariants can't be broken. And what this does is when Claude builds a new package or adds a dependency that's leaky, we now have CI/CD changing or a simple git commit history that tells us exactly where things break. And by this, we're actually able to make our architecture change. We haven't changed our architecture in the last three or four months.",
      "speaker": "Vaibhav Gupta",
      "role": "Co-founder and Chief Executive",
      "organization": "Boundary (BoundaryML)",
      "aiVendor": true,
      "work": {
        "title": "Fighting Slop with Slop",
        "type": "talk",
        "date": "2026-07-31",
        "publisher": "AI Engineer (YouTube)",
        "locator": "4:05",
        "url": "https://www.youtube.com/watch?v=AMiyLItEtLA"
      },
      "grade": "B",
      "verification": {
        "status": "verified",
        "reviewedOn": "2026-11-01"
      },
      "topics": [
        "code-review",
        "autonomy-and-oversight",
        "coding-agents"
      ],
      "functions": [
        "engineering"
      ],
      "figures": [],
      "context": "Gupta is describing how the team keeps the BAML code base from drifting when engineers do not review each other's code.",
      "url": "https://the-ai-record.com/passages/boundary-dependency-graph-cli-invariants-architecture-unchanged-months-2026"
    },
    {
      "id": "boundary-no-code-reviews-parallel-no-ai-standardization-2026",
      "text": "We do no code reviews. We require every engineer to work on things in parallel, and we have no standardization how people do AI.",
      "speaker": "Vaibhav Gupta",
      "role": "Co-founder and Chief Executive",
      "organization": "Boundary (BoundaryML)",
      "aiVendor": true,
      "work": {
        "title": "Fighting Slop with Slop",
        "type": "talk",
        "date": "2026-07-31",
        "publisher": "AI Engineer (YouTube)",
        "locator": "0:26",
        "url": "https://www.youtube.com/watch?v=AMiyLItEtLA"
      },
      "grade": "B",
      "verification": {
        "status": "verified",
        "reviewedOn": "2026-11-01"
      },
      "topics": [
        "code-review",
        "autonomy-and-oversight",
        "developer-productivity"
      ],
      "functions": [
        "engineering"
      ],
      "figures": [],
      "context": "Opening of a conference talk by the chief executive of Boundary, the company that builds the BAML programming language, on how its team works.",
      "url": "https://the-ai-record.com/passages/boundary-no-code-reviews-parallel-no-ai-standardization-2026"
    },
    {
      "id": "reddit-built-agent-clean-stale-feature-flags-scored-reviewer-2026",
      "text": "I got tired of watching old feature flags pile up… I built an agent for cleaning up stale feature flags. It runs in my local workflow and it doesn't merge any code. The models, the easy part. The judgment in front of it is the whole game. Every flag gets scored the way an experienced reviewer would analyze it. How many modules does it touch? Is it multi-variant? Does it share a component? Then it checks the experiment data. Is the rollout frozen? Is there a sample ratio mismatch? Is there a variant already rolled out to 100 percent?",
      "speaker": "Andrew Orobator",
      "role": "Senior Software Engineer",
      "organization": "Reddit",
      "aiVendor": false,
      "work": {
        "title": "Scale the Judgment, Not the Model",
        "type": "talk",
        "date": "2026-06-30",
        "publisher": "AI Engineer (YouTube)",
        "locator": "11:18",
        "url": "https://www.youtube.com/watch?v=6MudaeKdBSk"
      },
      "grade": "B",
      "verification": {
        "status": "verified",
        "reviewedOn": "2026-11-01"
      },
      "topics": [
        "coding-agents",
        "internal-tools",
        "autonomy-and-oversight"
      ],
      "functions": [
        "engineering"
      ],
      "figures": [],
      "context": "The speaker is a Reddit Android engineer. In the talk he describes this agent as running in his local workflow and on his laptop, and says some of his other practices are from his personal side projects.",
      "url": "https://the-ai-record.com/passages/reddit-built-agent-clean-stale-feature-flags-scored-reviewer-2026"
    },
    {
      "id": "reddit-job-changed-harness-engineers-now-system-produce-verify-code-2026",
      "text": "The job changed, and most of us didn't even notice, we're harness engineers now. Our work is the system that helps produce and verify the code. The constraints, the gates, the skills, the verification.",
      "speaker": "Andrew Orobator",
      "role": "Senior Software Engineer",
      "organization": "Reddit",
      "aiVendor": false,
      "work": {
        "title": "Scale the Judgment, Not the Model",
        "type": "talk",
        "date": "2026-06-30",
        "publisher": "AI Engineer (YouTube)",
        "locator": "02:06",
        "url": "https://www.youtube.com/watch?v=6MudaeKdBSk"
      },
      "grade": "B",
      "verification": {
        "status": "verified",
        "reviewedOn": "2026-11-01"
      },
      "topics": [
        "coding-agents",
        "autonomy-and-oversight",
        "developer-productivity"
      ],
      "functions": [
        "engineering"
      ],
      "figures": [],
      "context": "The speaker is a Reddit Android engineer speaking about engineers in general, not describing a Reddit policy.",
      "url": "https://the-ai-record.com/passages/reddit-job-changed-harness-engineers-now-system-produce-verify-code-2026"
    },
    {
      "id": "block-builderbot-operates-source-code-system-configuration-2026",
      "text": "It also operates on source code and system configuration only; it does not access or process customer data, payment information, or personally identifiable information.",
      "speaker": null,
      "role": null,
      "organization": "Block",
      "aiVendor": false,
      "work": {
        "title": "Block rolls out BuilderBot, a new suite of AI-native tools that changes the way we ship",
        "type": "post",
        "date": "2026-06-17",
        "publisher": "Block (own site)",
        "locator": "How it works",
        "url": "https://block.xyz/inside/block-rolls-out-builderbot-a-new-suite-of-ai-native-tools-that-changes-the-way-we-ship"
      },
      "grade": "B",
      "verification": {
        "status": "verified",
        "reviewedOn": "2026-11-01"
      },
      "topics": [
        "security",
        "autonomy-and-oversight"
      ],
      "functions": [
        "engineering"
      ],
      "figures": [],
      "context": null,
      "url": "https://the-ai-record.com/passages/block-builderbot-operates-source-code-system-configuration-2026"
    },
    {
      "id": "factory-no-longer-sole-custodians-building-software-2026",
      "text": "No longer will they be the sole custodians of building the software. Instead, they will be responsible for building the factories that build the software. With this comes the responsibility of governance, safety, and the ownership of business outcomes.",
      "speaker": null,
      "role": null,
      "organization": "Factory",
      "aiVendor": true,
      "work": {
        "title": "Factory 2.0: From coding agents to software factories",
        "type": "post",
        "date": "2026-06-15",
        "publisher": "Factory (own site)",
        "url": "https://factory.ai/news/software-factory"
      },
      "grade": "B",
      "verification": {
        "status": "verified",
        "reviewedOn": "2026-11-01"
      },
      "topics": [
        "leadership-and-mandates",
        "autonomy-and-oversight"
      ],
      "functions": [
        "engineering"
      ],
      "figures": [],
      "context": "From Factory's Factory 2.0 announcement; “they” refers to engineers.",
      "url": "https://the-ai-record.com/passages/factory-no-longer-sole-custodians-building-software-2026"
    },
    {
      "id": "factory-no-organization-starts-fully-autonomous-software-2026",
      "text": "No organization starts with a fully autonomous software factory. Autonomy is a maturation process that is gradual and specific to every organization’s readiness and comfort level.",
      "speaker": null,
      "role": null,
      "organization": "Factory",
      "aiVendor": true,
      "work": {
        "title": "Factory 2.0: From coding agents to software factories",
        "type": "post",
        "date": "2026-06-15",
        "publisher": "Factory (own site)",
        "url": "https://factory.ai/news/software-factory"
      },
      "grade": "B",
      "verification": {
        "status": "verified",
        "reviewedOn": "2026-11-01"
      },
      "topics": [
        "autonomy-and-oversight"
      ],
      "functions": [
        "engineering"
      ],
      "figures": [],
      "context": null,
      "url": "https://the-ai-record.com/passages/factory-no-organization-starts-fully-autonomous-software-2026"
    },
    {
      "id": "factory-well-defined-measurable-tasks-run-simple-droid-2026",
      "text": "Well-defined, measurable tasks run with simple Droid agents or skills. Automations coordinate recurring workflows with a shared objective and memory. Remote and persistent execution leverages Droid Computers for long running or local agents. Multi-agent autonomous execution called Missions solve complex tasks over hours or days by decomposing work into parallel tracks to handle.",
      "speaker": null,
      "role": null,
      "organization": "Factory",
      "aiVendor": true,
      "work": {
        "title": "Factory 2.0: From coding agents to software factories",
        "type": "post",
        "date": "2026-06-15",
        "publisher": "Factory (own site)",
        "url": "https://factory.ai/news/software-factory"
      },
      "grade": "B",
      "verification": {
        "status": "verified",
        "reviewedOn": "2026-11-01"
      },
      "topics": [
        "autonomy-and-oversight",
        "where-agents-run"
      ],
      "functions": [
        "engineering"
      ],
      "figures": [],
      "context": null,
      "url": "https://the-ai-record.com/passages/factory-well-defined-measurable-tasks-run-simple-droid-2026"
    },
    {
      "id": "cognition-vibe-coding-no-review-experiment-two-weeks-2026",
      "text": "I think we found that the state-of-the-art in December was you can probably, run this for about two weeks. By the end of those two weeks, you’d find that, hey, you want to, change the color of a button. Well, it turns out this button is implemented in, 10 different places, and they, have All these different variations, and oh, you forgot one of them, and actually it’s a slightly different color in one spot.",
      "speaker": "Walden Yan",
      "role": "Co-founder and Chief Product Officer",
      "organization": "Cognition",
      "aiVendor": true,
      "work": {
        "title": "The Age of Async Agents: Cognition's Walden Yan and OpenInspect's Cole Murray",
        "type": "podcast",
        "date": "2026-05-28",
        "publisher": "Latent Space",
        "locator": "00:44:21",
        "url": "https://latent.space/p/cognition"
      },
      "grade": "C",
      "verification": {
        "status": "verified",
        "reviewedOn": "2026-11-01"
      },
      "topics": [
        "code-review",
        "autonomy-and-oversight"
      ],
      "functions": [
        "engineering"
      ],
      "figures": [],
      "context": "Yan was describing an internal experiment building real products by auto-merging AI-written code with no code review, to see how many weeks it could run before the codebase became unmanageable.",
      "url": "https://the-ai-record.com/passages/cognition-vibe-coding-no-review-experiment-two-weeks-2026"
    },
    {
      "id": "amazon-frontier-developers-three-behaviors-hands-off-coding-2026",
      "text": "And I like to define what we've been calling frontier developers inside of Amazon by three behaviors that I've been seeing. One is hands off coding, frontier developers write maybe … of the code that they produce. The rest is agents. The second is that they interact with their agents infrequently. They'll aim to get their coding assistant to run for up to hours at a time without their intervention. And third is that they minimize idle time. These frontier developers tend to run multiple agents in parallel, … through a backlog of tasks.",
      "speaker": "Clare Liguori",
      "role": "Senior Principal Engineer, AWS",
      "organization": "Amazon",
      "aiVendor": true,
      "work": {
        "title": "From AI-Assisted to AI-Native: Building a Frontier Development Team",
        "type": "talk",
        "date": "2026-08-28",
        "publisher": "AI Engineer (YouTube)",
        "locator": "1:40",
        "url": "https://www.youtube.com/watch?v=pqlWNihgdjI"
      },
      "grade": "B",
      "verification": {
        "status": "reported"
      },
      "topics": [
        "coding-agents",
        "ai-written-code",
        "autonomy-and-oversight"
      ],
      "functions": [
        "engineering"
      ],
      "figures": [],
      "context": "Liguori is defining what Amazon calls frontier developers.",
      "url": "https://the-ai-record.com/passages/amazon-frontier-developers-three-behaviors-hands-off-coding-2026"
    },
    {
      "id": "uber-currently-we-still-have-humans-approving-2026",
      "text": "Currently, we still have humans approving the code, but we see a short path in the near future to a percentage of our code landing automatically, having automatic approvals, right?",
      "speaker": "Will Bond",
      "role": "Staff Engineer, AI Foundations team, Development Platform organization",
      "organization": "Uber",
      "aiVendor": false,
      "work": {
        "title": "Building uReview, Uber's Multi-Agent Code Review Engine (talk, AI Engineer World's Fair 2026)",
        "type": "talk",
        "date": "2026-08-28",
        "publisher": "AI Engineer (YouTube)",
        "locator": "11:39",
        "url": "https://www.youtube.com/watch?v=EL123UNokkI"
      },
      "grade": "B",
      "verification": {
        "status": "reported"
      },
      "topics": [
        "autonomy-and-oversight",
        "code-review"
      ],
      "functions": [
        "engineering"
      ],
      "figures": [],
      "context": "Will Bond is describing where Uber expects code review to go as it moves to an agentic software development life cycle.",
      "url": "https://the-ai-record.com/passages/uber-currently-we-still-have-humans-approving-2026"
    },
    {
      "id": "uber-rather-than-killing-outer-loop-i-2026",
      "text": "But rather than killing the outer loop, I think that we believe and the industry has just started to really kind of coalesce on this idea that … really expanding the outer loop. Rather than removing humans from the code review process, we are moving their responsibilities up a layer.",
      "speaker": "Will Bond",
      "role": "Staff Engineer, AI Foundations team, Development Platform organization",
      "organization": "Uber",
      "aiVendor": false,
      "work": {
        "title": "Building uReview, Uber's Multi-Agent Code Review Engine (talk, AI Engineer World's Fair 2026)",
        "type": "talk",
        "date": "2026-08-28",
        "publisher": "AI Engineer (YouTube)",
        "locator": "13:43",
        "url": "https://www.youtube.com/watch?v=EL123UNokkI"
      },
      "grade": "B",
      "verification": {
        "status": "reported"
      },
      "topics": [
        "autonomy-and-oversight",
        "code-review"
      ],
      "functions": [
        "engineering"
      ],
      "figures": [],
      "context": "Will Bond is closing the talk on what happens to human reviewers as agents write and review more of the code.",
      "url": "https://the-ai-record.com/passages/uber-rather-than-killing-outer-loop-i-2026"
    },
    {
      "id": "cloudflare-engineers-dont-trust-ai-opinions-clear-findings-2026",
      "text": "engineers don't trust AI opinions. They just trust clear findings tied to standards that we … agreed upon. … it stopped sounding more like, maybe this is a problem and started sounding more like this violates a standard that we actually care about.",
      "speaker": "Rajesh Bhatia",
      "role": "Senior Director of Engineering, Cloudflare",
      "organization": "Cloudflare",
      "aiVendor": true,
      "work": {
        "title": "From Assisted to Delegated: Cloudflare's AI Engineering Stack (interview, Background Agents Summit 2026)",
        "type": "talk",
        "date": "2026-05-06",
        "publisher": "Ona (YouTube)",
        "locator": "26:40",
        "url": "https://www.youtube.com/watch?v=MbLdrAZFQRs"
      },
      "grade": "B",
      "verification": {
        "status": "reported"
      },
      "topics": [
        "code-review",
        "autonomy-and-oversight"
      ],
      "functions": [
        "engineering"
      ],
      "figures": [],
      "context": "Describing early misses with Cloudflare's internal AI code reviewer, before the team tied its findings to machine-readable engineering standards.",
      "url": "https://the-ai-record.com/passages/cloudflare-engineers-dont-trust-ai-opinions-clear-findings-2026"
    },
    {
      "id": "cloudflare-network-firewall-team-audited-rampartd-multi-agent-2026",
      "text": "Our Network Firewall team audited rampartd using a multi-agent consensus process where every requirement was scored COMPLIANT, PARTIAL, or NON-COMPLIANT with specific violation details and remediation steps reducing what previously required weeks of manual work to a structured, repeatable process.",
      "speaker": null,
      "role": null,
      "organization": "Cloudflare",
      "aiVendor": true,
      "work": {
        "title": "The AI engineering stack we built internally, on the platform we ship",
        "type": "post",
        "date": "2026-04-20",
        "publisher": "Cloudflare blog",
        "locator": "Act 3, \"Engineering Codex: engineering standards as agent skills\"",
        "url": "https://blog.cloudflare.com/internal-ai-engineering-stack/"
      },
      "grade": "B",
      "verification": {
        "status": "reported"
      },
      "topics": [
        "code-review",
        "autonomy-and-oversight"
      ],
      "functions": [
        "engineering"
      ],
      "figures": [],
      "context": null,
      "url": "https://the-ai-record.com/passages/cloudflare-network-firewall-team-audited-rampartd-multi-agent-2026"
    },
    {
      "id": "airbnb-nearly-45-issues-start-ai-assistant-now-2026",
      "text": "Nearly 45% of issues that start with our AI assistant are now resolved without a human agent while delivering much faster resolution times.",
      "speaker": "Brian Chesky",
      "role": "Co-founder and Chief Executive Officer",
      "organization": "Airbnb",
      "aiVendor": false,
      "work": {
        "title": "earnings call transcript via Platform Aeronaut (third-party transcript site)",
        "type": "earnings-call",
        "date": "2026-08-06",
        "publisher": "earnings call transcript via Platform Aeronaut (third-party transcript site)",
        "url": "https://transcripts.platformaeronaut.com/transcripts/ABNB-2Q26-transcript"
      },
      "grade": "A",
      "verification": {
        "status": "verified",
        "reviewedOn": "2026-10-31"
      },
      "topics": [
        "ai-support-resolution",
        "autonomy-and-oversight"
      ],
      "functions": [
        "support"
      ],
      "figures": [
        {
          "metric": "support-ai-resolution-share",
          "value": 0.45,
          "unit": "share",
          "period": "Q2 2026",
          "definition": "issues started with the AI assistant resolved without a human agent",
          "level": "human-out"
        }
      ],
      "context": null,
      "url": "https://the-ai-record.com/passages/airbnb-nearly-45-issues-start-ai-assistant-now-2026"
    },
    {
      "id": "airbnb-nearly-30-tickets-north-america-english-based-2026",
      "text": "nearly 30% of tickets in North America that are English-based are handled by an AI agent",
      "speaker": "Brian Chesky",
      "role": "Co-founder and Chief Executive Officer",
      "organization": "Airbnb",
      "aiVendor": false,
      "work": {
        "title": "earnings call transcript via Platform Aeronaut (third-party transcript site)",
        "type": "earnings-call",
        "date": "2026-02-12",
        "publisher": "earnings call transcript via Platform Aeronaut (third-party transcript site)",
        "url": "https://transcripts.platformaeronaut.com/transcripts/ABNB-4Q25-transcript"
      },
      "grade": "A",
      "verification": {
        "status": "verified",
        "reviewedOn": "2026-10-31"
      },
      "topics": [
        "ai-support-resolution",
        "autonomy-and-oversight"
      ],
      "functions": [
        "support"
      ],
      "figures": [
        {
          "metric": "support-ai-resolution-share",
          "value": 0.3,
          "unit": "share",
          "period": "Q4 2025",
          "definition": "tickets in North America in English handled by an AI agent; 'handled' is not defined as resolved",
          "level": "unclear"
        }
      ],
      "context": null,
      "url": "https://the-ai-record.com/passages/airbnb-nearly-30-tickets-north-america-english-based-2026"
    },
    {
      "id": "zendesk-only-conversations-were-not-escalated-evaluated-automated-2026",
      "text": "Only conversations that were not escalated are evaluated for automated resolutions.",
      "speaker": null,
      "role": null,
      "organization": "Zendesk",
      "aiVendor": true,
      "work": {
        "title": "Zendesk help center (the company's own documentation)",
        "type": "post",
        "date": "2026-10-20",
        "publisher": "Zendesk help center (the company's own documentation)",
        "url": "https://support.zendesk.com/hc/en-us/articles/5352026794010-About-the-automated-resolutions-platform-prior-to-resolution-tiers"
      },
      "grade": "B",
      "verification": {
        "status": "verified",
        "reviewedOn": "2026-10-31"
      },
      "topics": [
        "autonomy-and-oversight",
        "ai-support-resolution"
      ],
      "functions": [
        "support"
      ],
      "figures": [],
      "context": null,
      "url": "https://the-ai-record.com/passages/zendesk-only-conversations-were-not-escalated-evaluated-automated-2026"
    },
    {
      "id": "google-engineers-orchestrating-fully-autonomous-digital-task-forces-2026",
      "text": "Our engineers are orchestrating fully autonomous digital task forces, firing off agents and accomplishing incredible things.",
      "speaker": null,
      "role": null,
      "organization": "Google (Alphabet)",
      "aiVendor": true,
      "work": {
        "title": "Google blog",
        "type": "post",
        "date": "2026-04-22",
        "publisher": "Google blog",
        "url": "https://blog.google/innovation-and-ai/infrastructure-and-cloud/google-cloud/cloud-next-2026-sundar-pichai/"
      },
      "grade": "B",
      "verification": {
        "status": "verified",
        "reviewedOn": "2026-10-31"
      },
      "topics": [
        "developer-productivity",
        "autonomy-and-oversight"
      ],
      "functions": [
        "engineering"
      ],
      "figures": [],
      "context": null,
      "url": "https://the-ai-record.com/passages/google-engineers-orchestrating-fully-autonomous-digital-task-forces-2026"
    },
    {
      "id": "cursor-system-peaked-1-000-commits-per-hour-2026",
      "text": "The system peaked at ~1,000 commits per hour across 10M tool calls over a period of one week.",
      "speaker": null,
      "role": null,
      "organization": "Cursor (Anysphere)",
      "aiVendor": true,
      "work": {
        "title": "Towards self-driving codebases",
        "type": "post",
        "date": "2026-02-05",
        "publisher": "Cursor (own site)",
        "url": "https://cursor.com/blog/self-driving-codebases"
      },
      "grade": "B",
      "verification": {
        "status": "verified",
        "reviewedOn": "2026-10-31"
      },
      "topics": [
        "autonomy-and-oversight"
      ],
      "functions": [
        "engineering"
      ],
      "figures": [],
      "context": null,
      "url": "https://the-ai-record.com/passages/cursor-system-peaked-1-000-commits-per-hour-2026"
    },
    {
      "id": "openai-agentic-code-reviews-look-code-changes-series-2026",
      "text": "We're now seeing agentic code reviews that look at code changes through a series of different lenses. In the past, it would have been impractical for a cloud infrastructure engineer and a security engineer to review every single code change. With agents, that becomes possible.",
      "speaker": "Venkat Venkataramani",
      "role": "VP of Engineering, Applied Infra",
      "organization": "OpenAI",
      "aiVendor": true,
      "work": {
        "title": "Inside OpenAI's agentic software factory",
        "type": "press",
        "date": "2026-09-15",
        "publisher": "The Pragmatic Engineer",
        "locator": "2. Death of the IDE & pull requests",
        "url": "https://newsletter.pragmaticengineer.com/p/openai-software-factory"
      },
      "grade": "C",
      "verification": {
        "status": "verified",
        "reviewedOn": "2026-10-31"
      },
      "topics": [
        "code-review",
        "autonomy-and-oversight"
      ],
      "functions": [
        "engineering",
        "security"
      ],
      "figures": [],
      "context": null,
      "url": "https://the-ai-record.com/passages/openai-agentic-code-reviews-look-code-changes-series-2026"
    },
    {
      "id": "openai-number-one-thing-changing-people-starting-use-2026",
      "text": "The number one thing that is changing is that people are starting to use threads for much longer, and this longer usage has been a breakthrough. It's surprising to see the sheer length of time that people spend on a thread – even days! They often set a goal and then have the model crank.",
      "speaker": "Andrew Ambrosino",
      "role": "Lead, Desktop",
      "organization": "OpenAI",
      "aiVendor": true,
      "work": {
        "title": "Inside OpenAI's agentic software factory",
        "type": "press",
        "date": "2026-09-15",
        "publisher": "The Pragmatic Engineer",
        "locator": "1. Codex takes over at OpenAI",
        "url": "https://newsletter.pragmaticengineer.com/p/openai-software-factory"
      },
      "grade": "C",
      "verification": {
        "status": "verified",
        "reviewedOn": "2026-10-31"
      },
      "topics": [
        "adoption-and-usage",
        "autonomy-and-oversight"
      ],
      "functions": [
        "company-wide"
      ],
      "figures": [],
      "context": null,
      "url": "https://the-ai-record.com/passages/openai-number-one-thing-changing-people-starting-use-2026"
    }
  ],
  "notice": [
    "Every passage is reproduced word for word from the cited source.",
    "Check the verification status: \"reported\" means not yet confirmed by an independent second reader.",
    "Organizations flagged aiVendor sell AI tooling and have a reason to publish flattering numbers.",
    "An empty result means the archive holds nothing on it, not that nobody has said anything."
  ]
}