{
  "apiVersion": "v1",
  "passage": {
    "id": "zendesk-zendesk-announced-its-acquisition-unleash-2025",
    "text": "Zendesk announced its acquisition of Unleash",
    "speaker": null,
    "role": null,
    "organization": "Zendesk",
    "aiVendor": true,
    "work": {
      "title": "Zendesk newsroom (the company's own press release)",
      "type": "post",
      "date": "2025-12-18",
      "publisher": "Zendesk newsroom (the company's own press release)",
      "url": "https://www.zendesk.com/newsroom/press-releases/zendesk-acquires-unleash-to-enhance-ai-first-employee-service-business/"
    },
    "grade": "B",
    "verification": {
      "status": "verified",
      "reviewedOn": "2026-10-31"
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    "topics": [
      "ai-across-the-company"
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    "functions": [
      "company-wide"
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    "figures": [],
    "context": null,
    "url": "https://the-ai-record.com/passages/zendesk-zendesk-announced-its-acquisition-unleash-2025"
  },
  "notice": [
    "Every passage is reproduced word for word from the cited source.",
    "Check the verification status: \"reported\" means not yet confirmed by an independent second reader.",
    "Organizations flagged aiVendor sell AI tooling and have a reason to publish flattering numbers.",
    "An empty result means the archive holds nothing on it, not that nobody has said anything."
  ]
}