{
  "apiVersion": "v1",
  "passage": {
    "id": "zendesk-resolve-up-80-even-most-complex-service-2026",
    "text": "Resolve up to 80%+ of even the most complex service issues across any channel.",
    "speaker": null,
    "role": null,
    "organization": "Zendesk",
    "aiVendor": true,
    "work": {
      "title": "Zendesk website (the company's own pricing page)",
      "type": "post",
      "date": "2026-10-24",
      "publisher": "Zendesk website (the company's own pricing page)",
      "url": "https://www.zendesk.com/pricing/"
    },
    "grade": "B",
    "verification": {
      "status": "verified",
      "reviewedOn": "2026-10-30"
    },
    "topics": [
      "ai-support-resolution"
    ],
    "functions": [
      "support"
    ],
    "figures": [],
    "context": null,
    "url": "https://the-ai-record.com/passages/zendesk-resolve-up-80-even-most-complex-service-2026"
  },
  "notice": [
    "Every passage is reproduced word for word from the cited source.",
    "Check the verification status: \"reported\" means not yet confirmed by an independent second reader.",
    "Organizations flagged aiVendor sell AI tooling and have a reason to publish flattering numbers.",
    "An empty result means the archive holds nothing on it, not that nobody has said anything."
  ]
}