{
  "apiVersion": "v1",
  "passage": {
    "id": "zendesk-ive-made-decision-reduce-workforce-8-zendesk-2023",
    "text": "I've made the decision to reduce our workforce by 8% at Zendesk.",
    "speaker": "Tom Eggemeier",
    "role": "Chief Executive Officer",
    "organization": "Zendesk",
    "aiVendor": true,
    "work": {
      "title": "Zendesk newsroom (CEO's note to employees, posted by the company)",
      "type": "post",
      "date": "2023-05-31",
      "publisher": "Zendesk newsroom (CEO's note to employees, posted by the company)",
      "url": "https://www.zendesk.com/newsroom/articles/zendesk-workforce-reduction/"
    },
    "grade": "B",
    "verification": {
      "status": "verified",
      "reviewedOn": "2026-10-31"
    },
    "topics": [
      "headcount-and-hiring"
    ],
    "functions": [
      "company-wide"
    ],
    "figures": [
      {
        "metric": "employees-change",
        "value": -0.08,
        "unit": "share",
        "period": "announced 2023-05-31",
        "definition": "Planned workforce reduction as a share of headcount, as the CEO states it.",
        "level": "n/a"
      }
    ],
    "context": null,
    "url": "https://the-ai-record.com/passages/zendesk-ive-made-decision-reduce-workforce-8-zendesk-2023"
  },
  "notice": [
    "Every passage is reproduced word for word from the cited source.",
    "Check the verification status: \"reported\" means not yet confirmed by an independent second reader.",
    "Organizations flagged aiVendor sell AI tooling and have a reason to publish flattering numbers.",
    "An empty result means the archive holds nothing on it, not that nobody has said anything."
  ]
}