{
  "apiVersion": "v1",
  "passage": {
    "id": "stripe-stripes-user-facing-ai-agent-holds-100k-2026",
    "text": "Stripe’s user-facing AI agent that holds 100k+ conversations per week",
    "speaker": null,
    "role": null,
    "organization": "Stripe",
    "aiVendor": false,
    "work": {
      "title": "Stripe job posting, hosted on the General Catalyst job board (General Catalyst is a Stripe investor)",
      "type": "post",
      "date": "2026-09-13",
      "publisher": "Stripe job posting, hosted on the General Catalyst job board (General Catalyst is a Stripe investor)",
      "url": "https://jobs.generalcatalyst.com/companies/stripe/jobs/93096758-product-manager-support-platform"
    },
    "grade": "B",
    "verification": {
      "status": "verified",
      "reviewedOn": "2026-10-31"
    },
    "topics": [
      "ai-support-resolution"
    ],
    "functions": [
      "support"
    ],
    "figures": [
      {
        "metric": "support-ai-volume",
        "value": 100000,
        "unit": "count",
        "period": "per week",
        "definition": "conversations held by Stripe's user-facing AI agent per week (posting is for Platform and Connect support)",
        "level": "unclear"
      }
    ],
    "context": null,
    "url": "https://the-ai-record.com/passages/stripe-stripes-user-facing-ai-agent-holds-100k-2026"
  },
  "notice": [
    "Every passage is reproduced word for word from the cited source.",
    "Check the verification status: \"reported\" means not yet confirmed by an independent second reader.",
    "Organizations flagged aiVendor sell AI tooling and have a reason to publish flattering numbers.",
    "An empty result means the archive holds nothing on it, not that nobody has said anything."
  ]
}