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    "text": "~9,000 contact centre colleagues are using AI to transcribe customer conversations and reducing time spent to search relevant data.",
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    "organization": "NatWest Group",
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      "date": "2026-10-29",
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      "url": "https://www.natwestgroup.com/sustainability/society/innovation-and-digitisation.html"
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    "Check the verification status: \"reported\" means not yet confirmed by an independent second reader.",
    "Organizations flagged aiVendor sell AI tooling and have a reason to publish flattering numbers.",
    "An empty result means the archive holds nothing on it, not that nobody has said anything."
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