{
  "apiVersion": "v1",
  "passage": {
    "id": "monzo-agent-chip-working-incident-mode-joins-channel-investigation-2026",
    "text": "This is agent chip working in incident mode and leveraging the MCP to get very relevant data. So, what happens here is whenever we identify and trigger a new incident, agent chip joins the channel and is able to start an investigation, understanding logs, understanding traces, being able to connect to that exact service. And of course, the code … to see what's going on and to help the human with a very high signal. We don't want the agent to be saying a lot of things during an incident … We wanted to maintain high signal and we give the humans also control of how much agent chip will be able to support there.",
    "context": "Felisola Caso is describing how Monzo's in-house agent, Agent Chip, takes part in incident response.",
    "speaker": "Felippe Felisola Caso",
    "speakerId": "felippe-felisola-caso",
    "speakerUrl": "https://the-ai-record.com/people/felippe-felisola-caso",
    "speakerLevel": "practitioner",
    "role": "Monzo (conference affiliation, 2026)",
    "voice": "person",
    "organization": "Monzo",
    "organizationId": "monzo",
    "organizationUrl": "https://the-ai-record.com/organizations/monzo",
    "aiVendor": false,
    "work": {
      "title": "A Bank Built Its Own Coding Agent. It Took Off (talk, AI Engineer)",
      "type": "talk",
      "date": "2026-10-20",
      "publisher": "AI Engineer (conference organizer) YouTube channel",
      "locator": "10:00",
      "url": "https://www.youtube.com/watch?v=adfw3xJBx1o"
    },
    "grade": "B",
    "gradeMeaning": "The organization's own post, paper or talk.",
    "verification": {
      "status": "verified",
      "meaning": "An independent second reader re-fetched the source and confirmed the wording.",
      "reviewedOn": "2026-11-06"
    },
    "topics": [
      "bugs-and-incidents",
      "autonomy-and-oversight"
    ],
    "functions": [
      "engineering"
    ],
    "figures": [],
    "url": "https://the-ai-record.com/passages/monzo-agent-chip-working-incident-mode-joins-channel-investigation-2026",
    "json": "https://the-ai-record.com/api/v1/passages/monzo-agent-chip-working-incident-mode-joins-channel-investigation-2026.json"
  },
  "notice": [
    "Every passage is reproduced word for word from the cited source.",
    "Check the verification status: \"reported\" means not yet confirmed by an independent second reader.",
    "Organizations flagged aiVendor sell AI tools or services and have a reason to publish flattering numbers.",
    "An empty result means the archive holds nothing on it, not that nobody has said anything."
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}