{
  "apiVersion": "v1",
  "passage": {
    "id": "block-incident-rates-after-production-change-down-70-percent-2026",
    "text": "A combination of our AI investments and our broader focus on reliability are also driving tangible improvements in quality: incident rates after a production code change were down over 70% in the first quarter of 2026 compared to the first quarter of 2025, and down over 40% relative to the fourth quarter of 2025.",
    "context": null,
    "speaker": null,
    "speakerId": null,
    "speakerUrl": null,
    "speakerLevel": null,
    "role": null,
    "voice": "organization",
    "organization": "Block",
    "organizationId": "block",
    "organizationUrl": "https://the-ai-record.com/organizations/block",
    "aiVendor": false,
    "work": {
      "title": "Block, Inc. Q1 2026 Shareholder Letter (Form 8-K, Exhibit 99.1)",
      "type": "filing",
      "date": "2026-05-07",
      "publisher": "SEC EDGAR",
      "locator": "To Our Shareholders",
      "url": "https://www.sec.gov/Archives/edgar/data/1512673/000119312526212032/d132441dex991.htm"
    },
    "grade": "A",
    "gradeMeaning": "A filing or earnings call the organization answers for.",
    "verification": {
      "status": "verified",
      "meaning": "An independent second reader re-fetched the source and confirmed the wording.",
      "reviewedOn": "2026-11-04"
    },
    "topics": [
      "bugs-and-incidents",
      "measuring-impact"
    ],
    "functions": [
      "engineering"
    ],
    "figures": [
      {
        "metric": "incident-rate-reduction",
        "value": 0.7,
        "unit": "share",
        "period": "Q1 2026 vs Q1 2025",
        "definition": "decline in incident rates after a production code change, stated as 'over 70%'; Block attributes it to AI investments and a broader reliability focus together",
        "level": "n/a"
      },
      {
        "metric": "incident-rate-reduction",
        "value": 0.4,
        "unit": "share",
        "period": "Q1 2026 vs Q4 2025",
        "definition": "decline in incident rates after a production code change, stated as 'over 40%'",
        "level": "n/a"
      }
    ],
    "url": "https://the-ai-record.com/passages/block-incident-rates-after-production-change-down-70-percent-2026",
    "json": "https://the-ai-record.com/api/v1/passages/block-incident-rates-after-production-change-down-70-percent-2026.json"
  },
  "notice": [
    "Every passage is reproduced word for word from the cited source.",
    "Check the verification status: \"reported\" means not yet confirmed by an independent second reader.",
    "Organizations flagged aiVendor sell AI tools or services and have a reason to publish flattering numbers.",
    "An empty result means the archive holds nothing on it, not that nobody has said anything."
  ]
}